| 433 | -- | 455 | Christina Ling-Hsing Chang, Tung-Ching Lin. The role of organizational culture in the knowledge management process |
| 456 | -- | 475 | Pratyush Bharati, Wei Zhang, Abhijit Chaudhury. Better knowledge with social media? Exploring the roles of social capital and organizational knowledge management |
| 476 | -- | 496 | Dianne P. Ford, Susan E. Myrden, Tim D. Jones. Understanding "disengagement from knowledge sharing": engagement theory versus adaptive cost theory |
| 497 | -- | 513 | Minna Stenius, Nelli Hankonen, Ari Haukkala, Niklas Ravaja. Understanding knowledge sharing in the work context by applying a belief elicitation study |
| 514 | -- | 529 | Jessica Y. T. Yip, Rongbin W. B. Lee, Eric Tsui. Examining knowledge audit for structured and unstructured business processes: a comparative study in two Hong Kong companies |
| 530 | -- | 558 | Maurizio Massaro, John Dumay, Andrea Garlatti. Public sector knowledge management: a structured literature review |
| 559 | -- | 578 | Stavros Sindakis, Audrey Depeige, Eleni Anoyrkati. Customer-centered knowledge management: challenges and implications for knowledge-based innovation in the public transport sector |
| 579 | -- | 592 | Denise Bedford, Frances Harrison. Leveraging environmental scanning methods to identify knowledge management activities in transportation |
| 593 | -- | 610 | Antonio-Luis Gamo-Sanchez, Juan-Gabriel Cegarra-Navarro. Factors that influence the success of a KM-program in a small-sized airport |
| 611 | -- | 625 | Manlio Del Giudice, Maria Rosaria Della Peruta, Vincenzo Maggioni. A model for the diffusion of knowledge sharing technologies inside private transport companies |
| 626 | -- | 640 | Osvaldo Cairó Battistutti, José Sendra Salcedo, J. Octavio Gutiérrez-Garcia. Crowdsourcing information for knowledge-based design of routes for unscheduled public transport trips |
| 641 | -- | 659 | Alexeis Garcia-Perez, Siraj Ahmed Shaikh, Harsha K. Kalutarage, Mahsa Jahantab. Towards a knowledge-based approach for effective decision-making in railway safety |