| 3 | -- | 6 | Eric Tsui. The role of IT in KM: where are we now and where are we heading? |
| 7 | -- | 28 | Yogesh Malhotra. Integrating knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance |
| 29 | -- | 41 | Laurence Lock Lee. Balancing business process with business practice for organizational advantage |
| 42 | -- | 52 | Clyde W. Holsapple. The inseparability of modern knowledge management and computer-based technology |
| 53 | -- | 75 | Lei Chi, Clyde W. Holsapple. Understanding computer-mediated interorganizational collaboration: a model and framework |
| 76 | -- | 86 | Jay Liebowitz. Linking social network analysis with the analytic hierarchy process for knowledge mapping in organizations |
| 87 | -- | 100 | Henry C. W. Lau, Andrew Ning, Kit Fai Pun, K. S. Chin, Andrew W. H. Ip. A knowledge-based system to support procurement decision |
| 101 | -- | 112 | Joseph G. Davis, Eswaran Subrahmanian, Arthur Westerberg. The "global" and the "local" in knowledge management |
| 113 | -- | 125 | John S. Edwards, Duncan Shaw, Paul M. Collier. Knowledge management systems: finding a way with technology |
| 126 | -- | 145 | Paul Iske, Willem Boersma. Connected brains: Question and answer systems for knowledge sharing: concepts, implementation and return on investment |