Journal: J. Knowledge Management

Volume 9, Issue 4

6 -- 18Andrew L. S. Goh. Harnessing knowledge for innovation: an integrated management framework
19 -- 33Stefania Borghini. Organizational creativity: breaking equilibrium and order to innovate
34 -- 44Yongtae Park, Seonwoo Kim. Linkage between knowledge management and R&D management
45 -- 55Richard T. Herschel, Nory E. Jones. Knowledge management and business intelligence: the importance of integration
56 -- 69S. C. Lenny Koh, Angappa Gunasekaran, A. Thomas, S. Arunachalam. The application of knowledge management in call centres
70 -- 86Victor Oltra. Knowledge management effectiveness factors: the role of HRM
87 -- 101Leyland M. Lucas. The impact of trust and reputation on the transfer of best practices
102 -- 113Chris Kimble, Paul Hildreth. Dualities, distributed communities of practice and knowledge management
114 -- 132Suk-Gwon Chang, Jae-Hyeon Ahn. Product and process knowledge in the performance-oriented knowledge management approach
133 -- 143Jens Gammelgaard, Thomas Ritter. The knowledge retrieval matrix: codification and personification as separate strategies