| 3 | -- | 8 | Vladimir Zwass. Editorial Introduction |
| 9 | -- | 50 | Karen D. Schenk, Nicholas P. Vitalari, K. Shannon Davis. Differences Between Novice and Expert Systems Analysts: What Do We Know and What Do We Do? |
| 51 | -- | 78 | Teresa M. Shaft, Iris Vessey. The Relevance of Application Domain Knowledge: Characterizing the Computer Program Comprehension Process |
| 79 | -- | 98 | Janette Moody, J. Ellis Blanton, Paul H. Cheney. A Theoretically Grounded Approach to Assist Memory Recall During Information Requirements Determination |
| 99 | -- | 118 | Rosalie J. Ocker, Jerry Fjermestad, Starr Roxanne Hiltz, Kenneth Johnson. Effects of Four Modes of Group Communication on the Outcomes of Software Requirements Determination |
| 119 | -- | 142 | Bernard C. Y. Tan, Kwok Kee Wei, Richard T. Watson, Rita Walczuch. Reducing Status Effects with Computer-Mediated Communication: Evidence from Two Distinct National Cultures |
| 143 | -- | 164 | Qing Hu, Robert Plant, David B. Hertz. Software Cost Estimation Using Economic Production Models |
| 165 | -- | 186 | Alfred Taudes. Software Growth Options |
| 187 | -- | 212 | Levent V. Orman. A Model Management Approach to Business Process Reengineering |
| 213 | -- | 237 | James Y. L. Thong, Chee-Sing Yap. Testing an Ethical Decision-Making Theory: The Case of Softlifting |