| 1333 | -- | 1353 | Lidia Betcheva, Feryal Erhun, Houyuan Jiang. OM Forum - Supply Chain Thinking in Healthcare: Lessons and Outlooks |
| 1354 | -- | 1372 | Jorge Mejia, Shawn Mankad, Anandasivam Gopal. Service Quality Using Text Mining: Measurement and Consequences |
| 1373 | -- | 1397 | Suvrat S. Dhanorkar, Karen Donohue, Kevin W. Linderman. Online Business-to-Business Markets for Industrial Product Reuse: Evidence from an Operational Policy Change |
| 1398 | -- | 1412 | Kayla S. Cummings, Banafsheh Behzad, Susan E. Martonosi. Centers for Disease Control and Prevention as a Strategic Agent in the Pediatric Vaccine Market: An Analytical Approach |
| 1413 | -- | 1430 | Emre Nadar, Baris Emre Kaya, Kemal Güler. New-Product Diffusion in Closed-Loop Supply Chains |
| 1431 | -- | 1448 | Melvin Drent, Joachim J. Arts. Expediting in Two-Echelon Spare Parts Inventory Systems |
| 1449 | -- | 1467 | Andrew M. Davis, Kyle Hyndman. Private Information and Dynamic Bargaining in Supply Chains: An Experimental Study |
| 1468 | -- | 1482 | Xi Li 0006, Qian Liu 0002. Contract Unobservability and Downstream Competition |
| 1483 | -- | 1504 | Özden Engin Çakici, Alex F. Mills. On the Role of Teletriage in Healthcare Demand Management |
| 1505 | -- | 1523 | Sreekumar R. Bhaskaran, S. Sinan Erzurumlu, Karthik Ramachandran. Sequential Product Development and Introduction by Cash-Constrained Start-Ups |
| 1524 | -- | 1538 | Yossi Aviv, Noam Shamir. Financial Cross-Ownership and Information Dissemination in a Supply Chain |
| 1539 | -- | 1542 | Rachel R. Chen, Subodha Kumar, Jaya Singhal, Kalyan Singhal. Note: The Value and Cost of the Customer's Waiting Time |
| 1543 | -- | 1561 | Chengfan Hou, Mengshi Lu, Tianhu Deng, Zuo-Jun Max Shen. Coordinating Project Outsourcing Through Bilateral Contract Negotiations |
| 1562 | -- | 1579 | Marshall L. Fisher, Santiago Gallino, Serguei Netessine. Setting Retail Staffing Levels: A Methodology Validated with Implementation |
| 1580 | -- | 1596 | Hyun Seok (Huck) Lee, Saravanan Kesavan, Vinayak Deshpande. Managing the Impact of Fitting Room Traffic on Retail Sales: Using Labor to Reduce Phantom Stockouts |
| 1597 | -- | 1615 | Tingliang Huang, Zhe Yin. Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations |
| 1616 | -- | 1633 | Yun Fong Lim, Song Jiu, Marcus Ang. Integrating Anticipative Replenishment Allocation with Reactive Fulfillment for Online Retailing Using Robust Optimization |
| 1634 | -- | 1650 | Lai Wei, Roman Kapuscinski, Stefanus Jasin. Shipping Consolidation Across Two Warehouses with Delivery Deadline and Expedited Options for E-commerce and Omni-channel Retailers |
| 1651 | -- | 1668 | Li Chen, Sang Hyun Kim, Hau L. Lee. Vehicle Maintenance Contracting in Developing Economies: The Role of Social Enterprise |
| 1669 | -- | 1682 | Refael Hassin, Adam Nathaniel. Self-Selected Task Allocation |