Abstract is missing.
- Introduction of the Science of Service SystemsHaluk Demirkan, James C. Spohrer, Vikas Krishna. 1-11 [doi]
- Embedding the New Discipline of Service ScienceIrene Ng, Roger S. Maull, Laura Smith. 13-35 [doi]
- Key Dimensions of Service Systems in Value-Creating NetworksCristina Mele, Francesco Polese. 37-59 [doi]
- Making a Science of Service Systems Practical: Seeking Usefulness and Understandability while Avoiding Unnecessary Assumptions and RestrictionsSteven Alter. 61-72 [doi]
- Flexible Service SystemsArtem Polyvyanyy, Mathias Weske. 73-90 [doi]
- Semantics for Smart ServicesCharles J. Petrie, Axel Hochstein, Michael R. Genesereth. 91-105 [doi]
- Designing Auctions for Coordination in Service NetworksClemens van Dinther, Benjamin Blau, Tobias Conte, Christof Weinhardt. 107-129 [doi]
- Service Systems Modeling: Concepts, Formalized Meta-Model and Technical ConcretionMartin Böttcher, Klaus-Peter Fähnrich. 131-149 [doi]
- Onto-ServSys: A Service System OntologyManuel Mora, Mahesh S. Raisinghani, Ovsei Gelman, Miguel-Ángel Sicilia. 151-173 [doi]
- A Framework that Situates Technology Research Within the Field of Service ScienceKelly Lyons. 175-188 [doi]
- Customer-Driven Value Co-creation in Service NetworksStephen K. Kwan, Soe-Tsyr Yuan. 189-206 [doi]
- Towards Service System Governance: Leveraging Service System Grammar to Empower Value Co-creationStefan Puehl. 207-229 [doi]
- Service Science: The Opportunity to Re-think What We Know About Service DesignChristopher A. Voss, Juliana Hsuan. 231-244 [doi]
- Service Science Learning: Exploring the Challenge of Cross Disciplinary and Academia-Company CollaborationJos G. A. M. Lemmink, Jayanta Chatterjee. 245-255 [doi]
- An Engineering Perspective on Service ScienceDuncan McFarlane. 257-266 [doi]
- Service Systems in Changing Paradigms: An Inquiry Through the Systems SciencesDavid Ing. 267-296 [doi]
- Service Customization Research: A Review and Future DirectionsP. K. Kannan, John Healey. 297-324 [doi]
- Service and ScienceJames C. Spohrer, Haluk Demirkan, Vikas Krishna. 325-358 [doi]