Addressing Algorithmic Bias in AI-Driven Customer Management

Shahriar Akter, Yogesh K. Dwivedi, Kumar Biswas, Katina Michael, Ruwan Bandara, Shahriar Sajib. Addressing Algorithmic Bias in AI-Driven Customer Management. JGIM, 29(6):1-27, 2021. [doi]

Abstract

Abstract is missing.