Naga Ayachitula, Melissa J. Buco, Yixin Diao, Maheswaran Surendra, Raju Pavuluri, Larisa Shwartz, Christopher Ward. IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows. In 2007 IEEE International Conference on Services Computing (SCC 2007), 9-13 July 2007, Salt Lake City, Utah, USA. pages 574-581, IEEE Computer Society, 2007. [doi]
@inproceedings{AyachitulaBDMPSW07,
title = {IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows},
author = {Naga Ayachitula and Melissa J. Buco and Yixin Diao and Maheswaran Surendra and Raju Pavuluri and Larisa Shwartz and Christopher Ward},
year = {2007},
doi = {10.1109/SCC.2007.75},
url = {http://doi.ieeecomputersociety.org/10.1109/SCC.2007.75},
tags = {workflow},
researchr = {https://researchr.org/publication/AyachitulaBDMPSW07},
cites = {0},
citedby = {0},
pages = {574-581},
booktitle = {2007 IEEE International Conference on Services Computing (SCC 2007), 9-13 July 2007, Salt Lake City, Utah, USA},
publisher = {IEEE Computer Society},
}