Parmit K. Chilana, Andrew J. Ko, Jacob O. Wobbrock, Tovi Grossman, George W. Fitzmaurice. Post-deployment usability: a survey of current practices. In Desney S. Tan, Saleema Amershi, Bo Begole, Wendy A. Kellogg, Manas Tungare, editors, Proceedings of the International Conference on Human Factors in Computing Systems, CHI 2011, Vancouver, BC, Canada, May 7-12, 2011. pages 2243-2246, ACM, 2011. [doi]
Abstract is missing.