Arash Golnam, Paavo Ritala, Vijay Viswanathan, Alain Wegmann. Modeling Value Creation and Capture in Service Systems. In Mehdi Snene, editor, Exploring Services Science - Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012. Proceedings. Volume 103 of Lecture Notes in Business Information Processing, pages 155-169, Springer, 2012. [doi]
@inproceedings{GolnamRVW12, title = {Modeling Value Creation and Capture in Service Systems}, author = {Arash Golnam and Paavo Ritala and Vijay Viswanathan and Alain Wegmann}, year = {2012}, doi = {10.1007/978-3-642-28227-0_12}, url = {http://dx.doi.org/10.1007/978-3-642-28227-0_12}, researchr = {https://researchr.org/publication/GolnamRVW12}, cites = {0}, citedby = {0}, pages = {155-169}, booktitle = {Exploring Services Science - Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012. Proceedings}, editor = {Mehdi Snene}, volume = {103}, series = {Lecture Notes in Business Information Processing}, publisher = {Springer}, isbn = {978-3-642-28226-3}, }