Abstract is missing.
- Towards a Process Model for Service SystemsElisah Lemey, Geert Poels. 1-15 [doi]
- Extending an Adaptive Interface Framework to Support CollaborationThomas Altenburger, Alain Vagner, Annie Guerriero, Benoît Martin. 16-28 [doi]
- Session-Based Dynamic Interaction Models for Stateful Web ServicesAdérito Baptista, Maria Cecilia Gomes, Hervé Paulino. 29-43 [doi]
- Disassembling Digital Identity-Related Privacy into a Set of Services: SoaML-Based Services DesignGhazi Ben Ayed, Solange Ghernaouti-Helie. 44-57 [doi]
- Are Services Functions?Kouhei Sumita, Yoshinobu Kitamura, Munehiko Sasajima, Riichiro Mizoguchi. 58-72 [doi]
- Modeling an Emergency Service System for a Hospital NetworkAlain Wegmann, Gil Regev, Gilles Viotti, Pierre-Alain Pilet, Philippe Vuagniaux. 73-86 [doi]
- The Challenges of Deliberative Decision Process: An Italian CaseFrancesca Cabiddu, Maria Chiara Di Guardo. 87-100 [doi]
- A Conceptual Analysis about the Organizational Impact of Compliance on Information Security PolicyMaurizio Cavallari. 101-114 [doi]
- Modeling and Bridging the Gap between Different StakeholdersTsai-Hsuan Chou, Taro Kanno, Kazuo Furuta. 115-124 [doi]
- Integrating Value Modelling into ArchiMateSybren de Kinderen, Khaled Gaaloul, Henderik Alex Proper. 125-139 [doi]
- "S-D Logic" Business Model - Backward and Contemporary PerspectivesPaul Dohmen, Natalia Kryvinska, Christine Strauss. 140-154 [doi]
- Modeling Value Creation and Capture in Service SystemsArash Golnam, Paavo Ritala, Vijay Viswanathan, Alain Wegmann. 155-169 [doi]
- Commitment-Based Modeling of Service SystemsRoberta Ferrario, Nicola Guarino. 170-185 [doi]
- Novel Service Discovery Techniques for Open Mobile Environments and Their Business ApplicationsNor Shahniza Kamal Bashah, Natalia Kryvinska, Do Van Thanh. 186-200 [doi]
- A Design Theory for e-Service Environments: The Interoperability ChallengePaolo Spagnoletti, Stefano Za. 201-211 [doi]
- When Technology Supports Educational Services: Distance Education Use in Rural Italian SchoolsRocco Agrifoglio, Concetta Metallo, Luisa Varriale. 212-226 [doi]
- DEMO-Based Service Level AgreementsCarlos Mendes, Miguel Mira da Silva. 227-242 [doi]
- Service System Design and Engineering - A Value-Oriented Approach Based on DEMOJoão Pombinho, José M. Tribolet. 243-257 [doi]
- The Challenge of Service Oriented Performances for Chief Information OfficersFrancesca Ricciardi, Marco de Marco. 258-270 [doi]
- Conceptualizing Cloud-Platforms as Service SystemsRainer Schmidt. 271-283 [doi]
- Designing 3D Virtual World Platforms for E-Learning Services. New Frontiers of Organizational TrainingStefano Za, Alessio Maria Braccini. 284-296 [doi]
- Towards a $\mathcal{Q}$ uality of $\mathcal{S}$ ocial $\mathcal{N}$ etwork ( $\mathcal{Q}$ o $\mathcal{SN}$ ) Model in the Context of Social Web ServicesZakaria Maamar, Noura Faci, Alfred Loo, Parisa Ghodous. 297-310 [doi]
- The Grey Box: How Understanding the Functioning of a Mobile Device Affects the Success of a Mobile ServiceRiccardo Bonazzi, Jean-Fabrice Lebraty, Stéphanie Missonier. 311-320 [doi]
- Emerging Service-Based Business Models in the Music Industry: An Exploratory SurveyFlorian Waldner, Martin Zsifkovits, Kurt Heidenberger. 321-329 [doi]
- Linking Services Design to StrategyRafael Zaballa. 330-339 [doi]
- The Meaning of the University Experience: A Service Science ApproachJesús Alcoba González. 340-349 [doi]
- Intersecting Technical Knowledge, Marketing Experience and Customer Activities to InnovateAlberto Francesconi, Claudia Dossena. 350-360 [doi]
- Towards Security Assurance Metrics for Service Systems SecurityMoussa Ouedraogo. 361-370 [doi]