Benchmarking G2B eServices in the US: A Survey to Identify Maturity Levels Based on the Mystery User Approach - researchr publication authors

researchr

You are not signed in
Sign in
Sign up

Frank Hogrebe, Nadine Blinn, Markus Nüttgens. Benchmarking G2B eServices in the US: A Survey to Identify Maturity Levels Based on the Mystery User Approach. In Robert C. Nickerson, Ramesh Sharda, editors, Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, San Francisco, California, USA, August 6-9, 2009. pages 217, Association for Information Systems, 2009. [doi]

This author has not been identified. Look up 'Frank Hogrebe' in GoogleThis author has not been identified. Look up 'Nadine Blinn' in GoogleThis author has not been identified. Look up 'Markus Nüttgens' in Google

runs on WebDSL