Seeing the System through the End Users Eyes: Shadow Expert Technique for Evaluating the Consistency of a Learning Management System

Andreas Holzinger, Christian Stickel, Markus Fassold, Martin Ebner. Seeing the System through the End Users Eyes: Shadow Expert Technique for Evaluating the Consistency of a Learning Management System. In Andreas Holzinger, Klaus Miesenberger, editors, HCI and Usability for e-Inclusion, 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society, USAB 2009, Linz, Austria, November 9-10, 2009 Proceedings. Volume 5889 of Lecture Notes in Computer Science, pages 178-192, Springer, 2009. [doi]

Authors

Andreas Holzinger

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Christian Stickel

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Markus Fassold

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Martin Ebner

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