Andreas Holzinger, Christian Stickel, Markus Fassold, Martin Ebner. Seeing the System through the End Users Eyes: Shadow Expert Technique for Evaluating the Consistency of a Learning Management System. In Andreas Holzinger, Klaus Miesenberger, editors, HCI and Usability for e-Inclusion, 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society, USAB 2009, Linz, Austria, November 9-10, 2009 Proceedings. Volume 5889 of Lecture Notes in Computer Science, pages 178-192, Springer, 2009. [doi]
Abstract is missing.