Seeing the System through the End Users Eyes: Shadow Expert Technique for Evaluating the Consistency of a Learning Management System

Andreas Holzinger, Christian Stickel, Markus Fassold, Martin Ebner. Seeing the System through the End Users Eyes: Shadow Expert Technique for Evaluating the Consistency of a Learning Management System. In Andreas Holzinger, Klaus Miesenberger, editors, HCI and Usability for e-Inclusion, 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society, USAB 2009, Linz, Austria, November 9-10, 2009 Proceedings. Volume 5889 of Lecture Notes in Computer Science, pages 178-192, Springer, 2009. [doi]

@inproceedings{HolzingerSFE09,
  title = {Seeing the System through the End Users  Eyes: Shadow Expert Technique for Evaluating the Consistency of a Learning Management System},
  author = {Andreas Holzinger and Christian Stickel and Markus Fassold and Martin Ebner},
  year = {2009},
  doi = {10.1007/978-3-642-10308-7_12},
  url = {http://dx.doi.org/10.1007/978-3-642-10308-7_12},
  tags = {consistency},
  researchr = {https://researchr.org/publication/HolzingerSFE09},
  cites = {0},
  citedby = {0},
  pages = {178-192},
  booktitle = {HCI and Usability for e-Inclusion, 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society, USAB 2009, Linz, Austria, November 9-10, 2009 Proceedings},
  editor = {Andreas Holzinger and Klaus Miesenberger},
  volume = {5889},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-642-10307-0},
}