Stijn Hoppenbrouwers, Ilona Wilmont, Daniël van Loon, Thea van der Geest, Stefan Oppl. Measuring Process Experience: A Collaborative Modelling Instrument for Determining the Impact of a New Law on Public Service Experience. In Christian Stary, editor, Proceedings of the 10th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2018, Linz, Austria, April 05-06, 2018. ACM, 2018.
Abstract is missing.