Moon-Koo Kim, Myeong-Cheol Park, Jong Hyun Park, Jimin Kim, Eunhye Kim. The role of multidimensional switching barriers on the cognitive and affective satisfaction-loyalty link in mobile communication services: Coupling in moderating effects. Computers in Human Behavior, 87:212-223, 2018. [doi]
@article{KimPPKK18,
title = {The role of multidimensional switching barriers on the cognitive and affective satisfaction-loyalty link in mobile communication services: Coupling in moderating effects},
author = {Moon-Koo Kim and Myeong-Cheol Park and Jong Hyun Park and Jimin Kim and Eunhye Kim},
year = {2018},
doi = {10.1016/j.chb.2018.05.024},
url = {https://doi.org/10.1016/j.chb.2018.05.024},
researchr = {https://researchr.org/publication/KimPPKK18},
cites = {0},
citedby = {0},
journal = {Computers in Human Behavior},
volume = {87},
pages = {212-223},
}