Michael Holm Larsen, Lesley Robert Franck, Mogens Kühn Pedersen. Frontline Cals - Extranet Enabled Support Of Customer Relations Based On Product State Information. In Jan Pries-Heje, Claudio U. Ciborra, Karlheinz Kautz, Josep Valor, Ellen Christiaanse, David E. Avison, Claus Heje, editors, Proceedings of the Seventh European Conference on Information Systems, ECIS 1999, Copenhagen, 1999. pages 302-319, Copenhagen Business School, 1999. [doi]
Abstract is missing.