Elisah Lemey, Geert Poels. Towards a Process Model for Service Systems. In Mehdi Snene, editor, Exploring Services Science - Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012. Proceedings. Volume 103 of Lecture Notes in Business Information Processing, pages 1-15, Springer, 2012. [doi]
@inproceedings{LemeyP12,
title = {Towards a Process Model for Service Systems},
author = {Elisah Lemey and Geert Poels},
year = {2012},
doi = {10.1007/978-3-642-28227-0_1},
url = {http://dx.doi.org/10.1007/978-3-642-28227-0_1},
researchr = {https://researchr.org/publication/LemeyP12},
cites = {0},
citedby = {0},
pages = {1-15},
booktitle = {Exploring Services Science - Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012. Proceedings},
editor = {Mehdi Snene},
volume = {103},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-642-28226-3},
}