Agent Assist: Automating Enterprise IT Support Help Desks

Senthil Mani, Neelamadhav Gantayat, Rahul Aralikatte, Monika Gupta 0002, Sampath Dechu, Anush Sankaran, Shreya Khare, Barry Mitchell, Hemamalini Subramanian, Hema Venkatarangan. Agent Assist: Automating Enterprise IT Support Help Desks. In Sheila A. McIlraith, Kilian Q. Weinberger, editors, Proceedings of the Thirty-Second AAAI Conference on Artificial Intelligence, New Orleans, Louisiana, USA, February 2-7, 2018. pages 8210-8211, AAAI Press, 2018. [doi]

Abstract

Abstract is missing.