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Outsourcing End-user Support

Juha Pärnistö. Outsourcing End-user Support. In Robert D. Galliers, Ciaran Murphy, Sven A. Carlsson, Claudia Loebbecke, Hans Robert Hansen, Ramon O'Callaghan, editors, Proceedings of the Fifth European Conference on Information Systems, ECIS 1997, Cork, UK, 1997. pages 120-129, Cork Publishing Ltd, 1997. [doi]

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Juha Pärnistö

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