Juha Pärnistö. Outsourcing End-user Support. In Robert D. Galliers, Ciaran Murphy, Sven A. Carlsson, Claudia Loebbecke, Hans Robert Hansen, Ramon O'Callaghan, editors, Proceedings of the Fifth European Conference on Information Systems, ECIS 1997, Cork, UK, 1997. pages 120-129, Cork Publishing Ltd, 1997. [doi]
@inproceedings{Parnisto97,
title = {Outsourcing End-user Support},
author = {Juha Pärnistö},
year = {1997},
url = {http://is2.lse.ac.uk/asp/aspecis/19970096.pdf},
researchr = {https://researchr.org/publication/Parnisto97},
cites = {0},
citedby = {0},
pages = {120-129},
booktitle = {Proceedings of the Fifth European Conference on Information Systems, ECIS 1997, Cork, UK, 1997},
editor = {Robert D. Galliers and Ciaran Murphy and Sven A. Carlsson and Claudia Loebbecke and Hans Robert Hansen and Ramon O'Callaghan},
publisher = {Cork Publishing Ltd},
}