Dips and ceilings: understanding and supporting transitions to expertise in user interfaces

Joey Scarr, Andy Cockburn, Carl Gutwin, Philip Quinn. Dips and ceilings: understanding and supporting transitions to expertise in user interfaces. In Desney S. Tan, Saleema Amershi, Bo Begole, Wendy A. Kellogg, Manas Tungare, editors, Proceedings of the International Conference on Human Factors in Computing Systems, CHI 2011, Vancouver, BC, Canada, May 7-12, 2011. pages 2741-2750, ACM, 2011. [doi]

@inproceedings{ScarrCGQ11,
  title = {Dips and ceilings: understanding and supporting transitions to expertise in user interfaces},
  author = {Joey Scarr and Andy Cockburn and Carl Gutwin and Philip Quinn},
  year = {2011},
  doi = {10.1145/1978942.1979348},
  url = {http://doi.acm.org/10.1145/1978942.1979348},
  researchr = {https://researchr.org/publication/ScarrCGQ11},
  cites = {0},
  citedby = {0},
  pages = {2741-2750},
  booktitle = {Proceedings of the International Conference on Human Factors in Computing Systems, CHI 2011, Vancouver, BC, Canada, May 7-12, 2011},
  editor = {Desney S. Tan and Saleema Amershi and Bo Begole and Wendy A. Kellogg and Manas Tungare},
  publisher = {ACM},
  isbn = {978-1-4503-0228-9},
}