Gayane Sedrakyan, Jochen De Weerdt, Monique Snoeck. Process-mining enabled feedback: "Tell me what I did wrong" vs. "tell me how to do it right". Computers in Human Behavior, 57:352-376, 2016. [doi]
@article{SedrakyanWS16,
title = {Process-mining enabled feedback: "Tell me what I did wrong" vs. "tell me how to do it right"},
author = {Gayane Sedrakyan and Jochen De Weerdt and Monique Snoeck},
year = {2016},
doi = {10.1016/j.chb.2015.12.040},
url = {http://dx.doi.org/10.1016/j.chb.2015.12.040},
researchr = {https://researchr.org/publication/SedrakyanWS16},
cites = {0},
citedby = {0},
journal = {Computers in Human Behavior},
volume = {57},
pages = {352-376},
}