Process-mining enabled feedback: "Tell me what I did wrong" vs. "tell me how to do it right"

Gayane Sedrakyan, Jochen De Weerdt, Monique Snoeck. Process-mining enabled feedback: "Tell me what I did wrong" vs. "tell me how to do it right". Computers in Human Behavior, 57:352-376, 2016. [doi]

Abstract

Abstract is missing.