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Process improvement benefits realization: insights from an Australian university

Imesha Denagama Vitharanage, Denise Toman, Wasana Bandara, Rehan Syed. Process improvement benefits realization: insights from an Australian university. In Jan vom Brocke, Jan Mendling, Michael Rosemann, editors, Proceedings of the Industry Forum at BPM 2019 co-located with 17th International Conference on Business Process Management (BPM 2019), Vienna, Austria, September 1-6, 2019. Volume 2428 of CEUR Workshop Proceedings, pages 154-165, CEUR-WS.org, 2019. [doi]

Authors

Imesha Denagama Vitharanage

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Denise Toman

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Wasana Bandara

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Rehan Syed

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