Process improvement benefits realization: insights from an Australian university

Imesha Denagama Vitharanage, Denise Toman, Wasana Bandara, Rehan Syed. Process improvement benefits realization: insights from an Australian university. In Jan vom Brocke, Jan Mendling, Michael Rosemann, editors, Proceedings of the Industry Forum at BPM 2019 co-located with 17th International Conference on Business Process Management (BPM 2019), Vienna, Austria, September 1-6, 2019. Volume 2428 of CEUR Workshop Proceedings, pages 154-165, CEUR-WS.org, 2019. [doi]

@inproceedings{VitharanageTBS19,
  title = {Process improvement benefits realization: insights from an Australian university},
  author = {Imesha Denagama Vitharanage and Denise Toman and Wasana Bandara and Rehan Syed},
  year = {2019},
  url = {http://ceur-ws.org/Vol-2428/paper14.pdf},
  researchr = {https://researchr.org/publication/VitharanageTBS19},
  cites = {0},
  citedby = {0},
  pages = {154-165},
  booktitle = {Proceedings of the Industry Forum at BPM 2019 co-located with 17th International Conference on Business Process Management (BPM 2019), Vienna, Austria, September 1-6, 2019},
  editor = {Jan vom Brocke and Jan Mendling and Michael Rosemann},
  volume = {2428},
  series = {CEUR Workshop Proceedings},
  publisher = {CEUR-WS.org},
}