Adventures in Starting a Service Desk

Kelly Wainwright, Caitlin Power. Adventures in Starting a Service Desk. In Laurie Fox, Chris King, Shundra White, editors, Proceedings of the 2016 ACM SIGUCCS Annual Conference on User Services, Denver, CO, USA, November 6-9, 2016. pages 11-14, ACM, 2016. [doi]

Abstract

Abstract is missing.