Table of Contents

• Intelligent Information Interactions for Tourism DestinationsFotis G. Kazasis, George Anestis, Nektarios Moumoutzis, Stavros Christodoulakis. 1-9 [doi]
• Measuring Customer Satisfaction with Online TravelJuline E. Mills, Alastair M. Morrison. 10-19 [doi]
• E-Mail Customer Service by Upscale International HotelsRichard Leuenberger, Roland Schegg, Jamie Murphy. 20-28 [doi]
• Electronic Travel Markets: Elusive Effects on Consumer BehaviorAnssi Öörni, Stefan Klein 0002. 29-38 [doi]
• eTourism Developments in GreeceOurania Deimezi, Dimitrios Buhalis. 39-48 [doi]
• Experience-based Internet Marketing: An Exploratory Study of Sensory Experiences Associated with Pleasure Travel to the Midwest United StatesUlrike Gretzel, Daniel R. Fesenmaier. 49-57 [doi]
• Harmonise - Towards Interoperability in the Tourism DomainMichele Missikoff, Hannes Werthner, Wolfram Höpken, Mirella Dell'Erba, Oliver Fodor, Anna Formica, Francesco Taglino. 58-66 [doi]
• XSLT-based EDI Framework for Small and Medium-sized Tourism EnterprisesMartin Blöchl, Wolfram Wöß. 67-75 [doi]
• Heterogeneous Market Research Information in Tourism - Implementing Meta-Analytical Harmonization Procedures in a Visitor Survey DatabaseDavid M. Wagner, Karl Wöber. 76-85 [doi]
• Italian Tourism Virtual Communities: Empirical Research and Model BuildingMagda Antonioli Corigliano, Rodolfo Baggio. 86-95 [doi]
• Entrepreneurial Networks in Italian eTourismElisa Molinaroli, Dimitrios Buhalis. 96-104 [doi]
• Networking for Small Island Destinations - The Case of ElbaHarald Pechlaner, Valeria Tallinucci, Dagmar Abfalter, Hubert Rienzner. 105-114 [doi]
• Location-based Mobile Tourist Services - First User ExperiencesBarbara Schmidt-Belz, Heimo Laamanen, Stefan Poslad, Alexander Zipf. 115-123 [doi]
• Services on the Move: Towards P2P-Enabled Semantic Web ServicesAlexander Maedche, Steffen Staab. 124-133 [doi]
• Travelers and Location-information in the Mobile Environment - Consumer Attitudes and a Prototype of a Service for Early Adopters of Mobile InternetIngvar Tjøstheim, Bjorn Nordlund, Joachim Lous, Kristin Skeide Fuglerud. 134-143 [doi]
• Use of the Internet by 'silver surfers' for Travel and Tourism Information Use and Decision-making: A Conceptual Review and Discussion of FindingsAlice Graeupl, Scott McCabe. 144-151 [doi]
• A Natural Language Query Interface for Tourism InformationMichael Dittenbach, Dieter Merkl, Helmut Berger. 152-162 [doi]
• Beyond the Trip Planning Problem for Effective Computer-Assisted Customization of Sightseeing ToursJean-Marc Godart. 163-172 [doi]
• Modeling and Comparing Internet Marketing: A Study of Mainland China Based and Hong Kong Based Hotel WebsitesTruman Huang, Rob Law. 173-182 [doi]
• Gaining Competitive Advantage for the Libyan Tourism Industry through E-marketingSaid Al-Hasan, Mokhtar Jwaili, Brychan Thomas. 183-192 [doi]
• Evaluating the Electronic Market Hypothesis in the Airline Distribution ChainMarianna Sigala. 193-201 [doi]
• Destination Management Systems Utilisation in EnglandCatherine Collins, Dimitrios Buhalis. 202-211 [doi]
• Evaluation of DMO Web Sites Through Interregional Tourism Portals: a European Cities Tourism Case ExampleKarl Wöber. 212-221 [doi]
• Third-Generation Mobile Services and the Needs of mTravellersRiyam Ghandour, Dimitrios Buhalis. 222-231 [doi]
• DIETORECS: Travel Advisory for Multiple Decision StylesDaniel R. Fesenmaier, Francesco Ricci 0001, Erwin Schaumlechner, Karl Wöber, Cristiano Zanella. 232-241 [doi]
• Travel Information Search on the Internet: A Preliminary AnalysisBing Pan, Daniel R. Fesenmaier. 242-251 [doi]
• Holiday Scheduling for City VisitorsBeatriz López. 252-260 [doi]
• Usability Evaluation of Hong Kong Hotel WebsitesTom Au Yeung, Rob Law. 261-269 [doi]
• Hotel (and) School: Integrating Hospitality Information Technology into a Live Learning EnvironmentRobert Govers, Floor Bleeker. 270-279 [doi]
• Technology Enabled Distribution of Hotels: An Investigation of the Hotel Sector in Athens, GreeceKonstantina Kaldis, Raymond Boccorh, Dimitrios Buhalis. 280-288 [doi]
• Adapting to Cognitive Styles to improve the Usability of Travel Recommendation SystemsAndreas H. Zins. 289-297 [doi]
• 3D Maps for Boat TouristsVolker Coors, Ove Gjesdal, Jan Rasmus Sulebak, Katri Lakso. 298-305 [doi]
• Assessing the Determinants of the Success of Web-based Marketing Strategies by Destination Marketing Organizations in the United StatesYoucheng Wang, Daniel R. Fesenmaier. 306-315 [doi]
• An Investigation into how Data collected by Destination Websites are Utilised as a Direct Marketing ToolHilary C. Murphy. 316-325 [doi]
• An Investigation into the Current Status of Corporate Travel Management in South Africa and the Use of Online and Wireless Technologies by Corporate TravellersBerendien Lubbe. 326-335 [doi]
• E-ticketing Service Development in the Taiwanese Airline MarketLi-Jen Jessica Hwang, Jan Powell-Perry, Ching-Ying Crystal Lai. 336-344 [doi]
• ICTs & Internet Adoption in China's Tourism IndustryJennifer Xiaoqiu Ma, Dimitrios Buhalis, Haiyan Song. 345-354 [doi]
• ICT Adoption and Use in New Zealand's Small and Medium Tourism Enterprises: A Cross Sectoral PerspectiveCarolyn Nodder, David Mason, Jovo Ateljevic, Simon Milne. 355-363 [doi]
• Service Quality of Application Service Providers: Perspectives from the Greek Tourism & Hospitality SectorMarianna Sigala. 364-372 [doi]
• Formal Workflow Specification Applied to Hotel Management Information SystemsJosé Luis Caro, Antonio Guevara, Andrés Aguayo, Sergio Gálvez, Antonio Carrillo. 373-381 [doi]
• Privacy and the Online Hotel Customer: An Analysis of the Use of Fair Information Practices by International Hotel CompaniesPeter O'Connor. 382-391 [doi]
• E-commerce Approach for Supporting Trading AlliancesPierre F. Tiako. 392-401 [doi]
• Defining Internet Marketing Strategies for Alpine Tourist Destinations. Lessons from an Empirical Research Study of the Dolomites AreaMariangela Franch, Umberto Martini, Pierluigi Novi Inverardi. 402-411 [doi]
• Use of Interactive Television Promotional Tools as Information Sources in Long-Haul TravelAnika Schweda, Duane Varan. 412-420 [doi]
• Multimedia Geoinformation in Rural Areas with Eco- Tourism: the ReGeo-SystemIris Frech, Barbara Koch. 421-429 [doi]
• A Versatile Context Management Middleware for Mobile Web-based Information SystemsMartin Hitz, Stefan Plattner. 430-439 [doi]
• Individual Information Presentation based on Cognitive Styles for Tourism Information SystemsHildegard Rumetshofer, Franz Pühretmair, Wolfram Wöß. 440-447 [doi]
• Tourism Information Systems based on Trail Network InformationOwen Eriksson, Leif Akerblom. 448-457 [doi]
• Tourism Destination Analysis & Planning: An IT ApplicationChris Vasiliadis, George J. Siomkos, Adam P. Vrechopoulos. 458-466 [doi]
• Travel Agents in the 'Information Age': New Zealand Experiences of DisintermediationVladimir Garkavenko, Hamish Bremner, Simon Milne. 467-476 [doi]