Table of Contents

• A Method for Analysing Large-Scale UGC Data for Tourism: Application to the Case of CataloniaEstela Marine-Roig, Salvador Anton Clavé. 3-17 [doi]
• A Visual Analysis of Social Influencers and Influence in the Tourism DomainChiara Francalanci, Ajaz Hussain. 19-32 [doi]
• What Types of Hotels Make Their Guests (Un)Happy? Text Analytics of Customer Experiences in Online ReviewsZheng Xiang, Zvi Schwartz, Muzaffer Uysal. 33-45 [doi]
• Analysing User Reviews in Tourism with Topic ModelsMarco Rossetti, Fabio Stella, Longbing Cao, Markus Zanker. 47-58 [doi]
• Listen to Your Customers! How Hotels Manage Online Travel Reviews. The Case of Hotels in LuganoSilvia De Ascaniis, Alessia Borrè, Elena Marchiori, Lorenzo Cantoni. 59-72 [doi]
• Information Gathering by Ubiquitous Services for CRM in Tourism Destinations: An Explorative Study from SwedenNina Kolas, Wolfram Höpken, Matthias Fuchs, Maria Lexhagen. 73-86 [doi]
• An Analysis of Consumer Search Patterns in the German Airline Market Using Panel DataChristopher P. Holland, Julia A. Jacobs, Stefan Klein 0002. 87-100 [doi]
• Behaviour of Virtual Visitor Based on E-Shop and DMO Websites: A Comparative Study by Means of Data Mining TechniquesFidel Rebón, Gloria Ocáriz, Jon Argandoña, Jon Kepa Gerrikagoitia, Aurkene Alzua-Sorzabal. 101-110 [doi]
• An Auto-Coding Process for Testing the Cognitive-Affective and Conative Model of Destination ImageAinhoa Serna, Elena Marchiori, Jon Kepa Gerrikagoitia, Aurkene Alzua-Sorzabal, Lorenzo Cantoni. 111-123 [doi]
• OpeNER: Open Tools to Perform Natural Language Processing on Accommodation ReviewsAitor García Pablos, Montse Cuadros, María Teresa Linaza. 125-137 [doi]
• An Application of Apriori Algorithm Association Rules Mining to Profiling the Heritage Visitors of MacauShanShan Qi, Cora Un In Wong. 139-151 [doi]
• Integration of Data Mining Results into Multi-dimensional Data ModelsVolker Meyer, Wolfram Höpken, Matthias Fuchs, Maria Lexhagen. 155-168 [doi]
• A Practical Approach to Big Data in Tourism: A Low Cost Raspberry Pi ClusterMariano d'Amore, Rodolfo Baggio, Enrico Valdani. 169-181 [doi]
• Methodology for the Publication of Linked Open Data from Small and Medium Size DMOsAnder García, María Teresa Linaza, Javier Franco, Miriam Juaristi. 183-195 [doi]
• Linked Data for Cross-Domain Decision-Making in TourismMarta Sabou, Adrian M. P. Brasoveanu, Irem Önder. 197-210 [doi]
• Travel Social Media Involvement: A Proposed MeasureSuzanne Amaro, Paulo Duarte. 213-225 [doi]
• Mediating Roles of Self-image Expression: Sharing Travel Information of SNSsChulmo Koo, Youhee Joun, Heejeong Han, Namho Chung. 227-239 [doi]
• Social Media Return on Investment and Performance Evaluation in the Hotel Industry ContextDimitrios Buhalis, Emmanouil Mamalakis. 241-253 [doi]
• An Exploratory Study on Social Media in ChinaLi Li, Siming Zheng, Zihao Wang. 255-267 [doi]
• Social Media on Smartphones for Restaurant Decision-Making ProcessJooyoung Hwang, Sangwon Park. 269-281 [doi]
• The Social Impact of Events in Social Media ConversationAlessandro Inversini, Rogan Sage, Nigel Williams, Dimitrios Buhalis. 283-294 [doi]
• Destination Brand Communication Through the Social Media: What Contents Trigger Most Reactions of Users?Assumpcio Huertas, Estela Marine-Roig. 295-308 [doi]
• @Spain Is Different: Co-branding Strategies Between Spanish National and Regional DMOs on TwitterFrederic Guerrero-Solé, José Fernández-Cavia. 309-320 [doi]
• "This City Is Absolutely Fun and Trendy" A Destination Brand Personality Analysis in a Web 2.0 SettingAstrid Dickinger, Lidija Lalicic. 321-333 [doi]
• Reframing the Image of a Destination: A Pre-Post Study on Social Media ExposureElena Marchiori, Irem Önder. 335-347 [doi]
• Studying Online Contents Navigation: A Comparison Between Eye-Tracking Technique and Self-Reported InvestigationElena Marchiori, Lorenzo Cantoni. 349-359 [doi]
• Smart Tourism Destinations: An Extended Conception of Smart Cities Focusing on Human MobilityCarlos Lamsfus, David Martín 0002, Aurkene Alzua-Sorzabal, Emilio Torres-Manzanera. 363-375 [doi]
• Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of ServicesDimitrios Buhalis, Aditya Amaranggana. 377-389 [doi]
• Conceptualising Smart Tourism Destination DimensionsKim Boes, Dimitrios Buhalis, Alessandro Inversini. 391-403 [doi]
• Strategic E-Tourism Alternatives for DestinationsMaría del Carmen Calatrava Moreno, Gernot Hörhager, Rainer Schuster, Hannes Werthner. 405-417 [doi]
• The Rise of eTourism for DevelopmentAlessandro Inversini, Isabella Rega, Isabella Nunes Pereira, Roberto Bartholo. 419-431 [doi]
• The Acceptance of NFC Smart Posters in TourismKim Boes, Larissa Borde, Roman Egger. 435-447 [doi]
• Exhibition Attendees' Smart Technology Actual Usage: A Case of Near Field CommunicationsHeejeong Han, Namho Chung, Chulmo Koo, Kyoung Jun Lee. 449-462 [doi]
• Google Glass Augmented Reality: Generic Learning Outcomes for Art GalleriesM. Claudia Leue, Timothy Jung, Dario tom Dieck. 463-476 [doi]
• Examining the Cultural Differences in Acceptance of Mobile Augmented Reality: Comparison of South Korea and IrelandHyunae Lee, Namho Chung, Timothy Jung. 477-491 [doi]
• Investigating User's Information Needs and Attitudes Towards Proactivity in Mobile Tourist GuidesAdem Sabic, Markus Zanker. 493-505 [doi]
• Mobile Technologies Effects on Travel Behaviours and Experiences: A Preliminary AnalysisRoberta Minazzi, Aurelio G. Mauri. 507-521 [doi]
• Transportation Mode Annotation of Tourist GPS Trajectories Under Environmental ConstraintsHidekazu Kasahara, Mikihiko Mori, Masayuki Mukunoki, Michihiko Minoh. 523-535 [doi]
• User Personality and the New User Problem in a Context-Aware Point of Interest Recommender SystemMatthias Braunhofer, Mehdi Elahi, Francesco Ricci 0001. 537-549 [doi]
• Spatiotemporal Analysis of Rambling Activities: Approach to Inferring Visitor SatisfactionMasakatsu Ohta, Yuta Watanabe, Toshiaki Miyazaki. 551-563 [doi]
• Tourists and Municipal Wi-Fi Networks (MWN): The Case of Lugano (Switzerland)Anna Picco-Schwendener, Lorenzo Cantoni. 565-578 [doi]
• Drivers of Responsive Website Design Innovation by Destination Marketing OrganizationsChris Gibbs, Ulrike Gretzel. 581-592 [doi]
• Perceived Usability, Attractiveness and Intuitiveness of Responsive Mobile Tourism Websites: A User Experience StudyAleksander Groth, Daniel Haslwanter. 593-606 [doi]
• Visual Appeal of Hotel Websites: An Exploratory Eye Tracking Study on Chinese Generation YJin-Xing Hao, Rui Tang, Yan Yu, Nao Li, Rob Law. 607-620 [doi]
• Hotel Attributes and Visual Image: A Comparison Between Website and User-Generated PhotosFrancesca Negri, Vania Vigolo. 621-633 [doi]
• Corporate Identity Communication on Corporate Websites: Evidence from the Hong Kong Hotel IndustryIbrahim Mohammed, Basak Denizci Guillet, Rob Law. 635-649 [doi]
• How Effective Are Asian Hotels in Communicating CSR Efforts Through the Property Websites? The Case of Hong KongElise Wong, Rosanna Leung, Rob Law. 651-663 [doi]
• Distribution Channels for Travel and Tourism: The Case of CreteParaskevi Fountoulaki, M. Claudia Leue, Timothy Jung. 667-680 [doi]
• The Impact of Attribute Preferences on Adoption Timing of Hotel Distribution Channels: Are OTAs Winning the Customer Race?Miriam Scaglione, Roland Schegg. 681-693 [doi]
• Travellers' Intended Future Trip Arrangement Strategies for Things to Do During a Trip: Implications for Travel DistributionNiklas Eriksson. 695-707 [doi]
• Offline Versus Online Intermediation: A Study of Booking Behaviour of Tourists Travelling to SardiniaGiacomo Del Chiappa, Andrea Zara. 709-721 [doi]
• An Investigation of Hotel Room Reservation: What Are the Diverse Pricing Strategies Among Competing Hotels?Sunny Sun, Rob Law, Markus Schuckert, Lawrence Hoc Nang Fong. 723-734 [doi]
• Dynamic Pricing Patterns on an Internet Distribution Channel: The Case Study of Bilbao's Hotels in 2013Noelia Oses Fernández, Jon Kepa Gerrikagoitia, Aurkene Alzua-Sorzabal. 735-747 [doi]
• Using Technology to Align the Needs of Corporate Travel Managers with the Functions of Travel Management CompaniesAnneli Douglas, Berendien Lubbe, Jarmo Ritalahti. 749-762 [doi]
• An Examination of the E-Bookers and E-Browsers in Emerging Markets: Online Browsing Behaviour in Independent Hotels in Hoi AnHilary Catherine Murphy, Yung Dang, Meng-Mei Chen. 763-774 [doi]
• Changing Practices/New Technologies: Photos and Videos on VacationAnja Dinhopl, Ulrike Gretzel. 777-788 [doi]
• Technology as a Catalyst of Change: Enablers and Barriers of the Tourist Experience and Their ConsequencesBarbara Neuhofer, Dimitrios Buhalis, Adele Ladkin. 789-802 [doi]
• Disconnected and Unplugged: Experiences of Technology Induced Anxieties and Tensions While TravelingCody Morris Paris, Edward Alexander Berger, Simon Rubin, Mallory Casson. 803-816 [doi]
• An Exploratory Study on Drivers and Deterrents of Collaborative Consumption in TravelIis P. Tussyadiah. 817-830 [doi]
• Senior Travellers as Users of Online Travel Services: A Qualitative EnquiryJuho Pesonen, Raija Komppula, Annina Riihinen. 831-843 [doi]
• Online Learning and MOOCs: A Framework ProposalJamie Murphy, Nadzeya Kalbaska, Laurel Horton-Tognazzini, Lorenzo Cantoni. 847-858 [doi]
• The Evolution of eTourism Research: A Case of ENTER ConferenceShahab Pourfakhimi, Tianyu Ying. 859-871 [doi]
• Investigating E-learning Effects on Continuance Intentions of Hospitality Management StudentsTsong-Zen Liu, Tai-Yi Huang, Chia-Shiang Hsu. 873-883 [doi]