Abstract is missing.
- Social Media Strategies for Companies: A Comprehensive FrameworkBibian Ogbuji, Anastasia Papazafeiropoulou. 3-14 [doi]
- Enable, Engage and Evaluate: Introducing the 3E Social Media Strategy Canvas Based on the European Airline IndustryTon A. M. Spil, Robin Effing, Menno P. Both. 15-30 [doi]
- Strategy Reformation? Materialization of Social Media in Telecom IndustryShirumisha Kwayu, Banita Lal, Mumin Abubakre. 31-41 [doi]
- Social Media or Social Business Networks?Issam A. R. Moghrabi, Abdullah R. Al-Mohammed. 42-52 [doi]
- The Social Media Cone: Towards Achieving the Manufacturing Competitiveness GoalsManoj Kumar Singh, Harish Kumar, M. P. Gupta, J. Madaan. 53-58 [doi]
- The Power of Instagram in Building Small BusinessesWassan Alkhowaiter. 59-64 [doi]
- Daedalus: An ICT Tool for Employment within the Mediterranean Basin RegionP. Salichos, Despina Polemi, Christos Douligeris, H. Qusa, Y. Elhallaq, G. Koukoulas. 65-75 [doi]
- A Systematic Review of Extant Literature in Social Media in the Marketing PerspectiveAli Abdallah Alalwan, Nripendra P. Rana, Raed Algharabat, Ali Tarhini. 79-89 [doi]
- Conversations in Search of Audiences: Prospects and Challenges of Marketing UK's Postgraduate Higher Education Using Social MediaBaomin Qi, Amit Mitra. 90-104 [doi]
- The Impact of Social Media on Cause-Related Marketing CampaignsJulian Bühler, Natalia Cwierz, Markus Bick. 105-119 [doi]
- Corporate Social Responsibility Campaigns in the Digital Age: The Case of Vodafone "Red Light Application/Between Us"Muge Elden, Sinem Yeygel Cakir, Ugur Bakir. 120-127 [doi]
- The Impact of Brand Actions on Facebook on the Consumer Mind-SetAnatoli Colicev, Peter O'Connor. 128-133 [doi]
- Developing a Conceptual Model for the Relationship Between Social Media Behavior, Negative Consumer Emotions and Brand DisloyaltyHarri Jalonen, Jari Jussila. 134-145 [doi]
- Generating Customer Engagement and Customer Enragement on Facebook Pages of Tesco and WalmartSwaleha Peeroo, Martin Samy, Brian Jones. 146-156 [doi]
- Customer Service Experience Through Technology-Enabled Social CRM - An Exploratory Analysis in the Automotive IndustryAaron W. Baur, Johannes S. Henne, Markus Bick. 157-172 [doi]
- Social Customer Relationship Management as Predictor of Customer Relationship Performance: An Empirical Study of B2B and B2C CompaniesAshish K. Rathore, Sakshi Shioramwar, P. Vigneswara Ilavarasan. 173-182 [doi]
- Online Stakeholder Interaction of Some Airlines in the Light of Situational Crisis Communication TheoryBoyang Zhang, Denis Kotkov, Jari Veijalainen, Alexander Semenov. 183-192 [doi]
- Social Media Use Among Teenagers in Brunei DarussalamAnnie Dayani Ahad Abdullah, Calvin M. L. Chan. 195-205 [doi]
- An Empirical Study of Facebook Adoption Among Young Adults in a Northeastern State of India: Validation of Extended Technology Acceptance Model (TAM)Mohammad Abdallah Ali Alryalat, Nripendra P. Rana, Hiren Kumar Deva Sarma, Jafar A. Alzubi. 206-218 [doi]
- Impact of Perceived Connectivity on Intention to Use Social Media: Modelling the Moderation Effects of Perceived Risk and SecuritySamuel Fosso Wamba, Shahriar Akter. 219-227 [doi]
- An Empirical Examination of Factors Affecting Continuance Intention Towards Social Networking SitesSalma S. Abed. 228-239 [doi]
- A Conceptual Review of Social Media Adoption in SMEsHanaa Namankani, Claire Moxham, Matthew Tickle. 240-250 [doi]
- Social Media Usage of GSM Operators in Turkey: A Content Analysis of Twitter UseAysen Temel Eginli, Ozen Okat Ozdem, Isil Karpat Aktuglu. 251-260 [doi]
- Developing a Theoretical Model to Examine Consumer Acceptance Behavior of Mobile ShoppingHannah R. Marriott, Michael D. Williams. 261-266 [doi]
- Consumer Adoption of Mobile Government in the Kingdom of Saudi Arabia: The Role of Usefulness, Ease of Use, Perceived Risk and InnovativenessAbdullah Baabdullah, Omar Nasseef, Ali Alalwan. 267-279 [doi]
- Understanding the Adoption of Smart Wearable Devices to Assist Healthcare in ChinaShang Gao, Xuemei Zhang, Shunqin Peng. 280-291 [doi]
- Green Information System Adoption and Sustainability: A Case Study of Select Indian BanksG. P. Sahu, Monika Singh. 292-304 [doi]
- Exploring XBRL-Based Reporting System: A Conceptual Framework for System Adoption and ImplementationDhata Praditya, Reni Sulastri, Nitesh Bharosa, Marijn Janssen. 305-316 [doi]
- Exploring Theoretical Concepts for Explaining Sharing in the Social Media EnvironmentCherniece J. Plume, Emma L. Slade. 319-324 [doi]
- The Value Creation of Social Media InformationTajinder Kaur Bahia, Antonis Constantinou Simintiras. 325-331 [doi]
- The Intersection of Source, Message, and Recipient Characteristics on Information-Exchange Activity via TwitterMohammad Alajmi, Huda Farhan. 332-353 [doi]
- Persuasiveness of eWOM Communications: Literature Review and Suggestions for Future ResearchElvira Ismagilova, Emma Slade, Michael Williams. 354-359 [doi]
- Impact of Anonymity and Identity Deception on Social Media eWOMPayal Shrivastava Kapoor, Srinivas Gunta. 360-370 [doi]
- Consumer Intentions on Social Media: A fsQCA Analysis of MotivationsPatrick Mikalef, Ilias O. Pappas, Michail N. Giannakos. 371-386 [doi]
- The Role of Non-social Benefits Related to Convenience: Towards an Enhanced Model of User's Self-disclosure in Social NetworksTristan Thordsen, Matthias Murawski, Markus Bick. 389-400 [doi]
- Exploring How Individuals Manage Their Image When Interacting with Professional Contacts OnlineAparna Gonibeed, M. N. Ravishankar. 401-410 [doi]
- Norm of Reciprocity - Antecedent of Trustworthiness in Social MediaShweta Aggarwal, Sumita Rai, M. P. Jaiswal, Henrik Sorensen. 411-418 [doi]
- Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle EastSukhwant Kaur, Mohammed Arif, Vishwesh Akre. 419-429 [doi]
- Trust Management in Social Internet of Things: A SurveyWafa Abdelghani, Corinne Amel Zayani, Ikram Amous, Florence Sèdes. 430-441 [doi]
- Combating Misinformation Online: Identification of Variables and Proof-of-Concept StudyMilan Dordevic, Fadi Safieddine, Wassim Masri, Pardis Pourghomi. 442-454 [doi]
- Breaking Anonymity of Social Network Accounts by Using Coordinated and Extensible Classifiers Based on Machine LearningEina Hashimoto, Masatsugu Ichino, Tetsuji Kuboyama, Isao Echizen, Hiroshi Yoshiura. 455-470 [doi]
- Controlling and Mitigating Targeted Socio-Economic AttacksPrabhat Kumar, Yashwanth Dasari, Shubhangee Nath, Akash Sinha. 471-476 [doi]
- Social Sensor Web: Towards a Conceptual FrameworkSalman Qayyum Mian, Matti Mäntymäki, Jukka Riekki, Harri Oinas-Kukkonen. 479-492 [doi]
- Towards Process Patterns for Processing Data Having Various QualitiesAgung Wahyudi, Marijn Janssen. 493-504 [doi]
- Business Intelligence from User Generated Content: Online Opinion Formation in Purchasing Decisions in High-Tech MarketsKaran Setiya, Jolien Ubacht, Scott W. Cunningham, Sertaç Oruç. 505-521 [doi]
- Discourse Analysis of Blogs: Analyzing Language to Maximize the Value of Consumption-Oriented Blogs as Data SourceCarmela Bosangit, Scott McCabe, Sally Hibbert. 522-532 [doi]
- Insights from Twitter Analytics: Modeling Social Media Personality Dimensions and Impact of Breakthrough EventsAkshat Lakhiwal, Arpan Kumar Kar. 533-544 [doi]
- Analysis of the Value of Public Geotagged Data from Twitter from the Perspective of Providing Situational AwarenessAragats Amirkhanyan, Christoph Meinel. 545-556 [doi]
- Social Media Use During Emergency Response - Insights from Emergency ProfessionalsMahshid Marbouti, Frank Maurer. 557-566 [doi]
- Predicting Stock Movements using Social NetworkSunil Saumya, Jyoti Prakash Singh, Prabhat Kumar. 567-572 [doi]
- Coordinating Data-Driven Decision-Making in Public Asset Management Organizations: A Quasi-Experiment for Assessing the Impact of Data Governance on Asset Management Decision MakingPaul Brous, Marijn Janssen, Paulien M. Herder. 573-583 [doi]
- Political Social Media in the Global SouthJoyojeet Pal, Andre Gonawela. 587-593 [doi]
- Opportunities and Challenges of Using Web 2.0 Technologies in GovernmentUthayasankar Sivarajah, Vishanth Weerakkody, Zahir Irani. 594-606 [doi]
- Political Factors for the Adoption of Different Governance Models in the Provision of Public Services Under Web 2.0 TechnologiesManuel Pedro Rodríguez Bolívar. 607-618 [doi]
- Mobile Governance in Indian Urban Local Bodies: An Exploratory StudySomnath Mitra, M. P. Gupta, Jaijit Bhattacharya. 619-627 [doi]
- Smart Governance for Smart Cities: A Conceptual Framework from Social Media PracticesHarish Kumar, Manoj Kumar Singh, M. P. Gupta. 628-634 [doi]
- Expression in the Social Age: Towards an Integrated Model of Technology Acceptance, Personality, Civic Engagement and Social CapitalVishnupriya Raghavan, Marya Wani, Dolphy M. Abraham. 635-645 [doi]
- Predicting People's Intention Towards Sharing Political Contents in Social Media: The Moderating Effect of Collective OpinionMohammad Alamgir Hossain, Caroline Chan, Yogesh Kumar Dwivedi. 646-657 [doi]
- Understanding Business Models in the Sharing Economy in China: A Case StudyShang Gao, Xuemei Zhang. 661-672 [doi]
- Influences and Benefits of Role Models on Social MediaLyndsey Jenkins, Ruoyun Lin, Debora Jeske. 673-684 [doi]
- Using Facebook to Find Missing Persons: A Crowd-Sourcing PerspectiveM. J. Hattingh, M. C. Matthee. 685-694 [doi]
- Social Media and MegachurchesAtish Sircar, Jennifer Rowley. 695-700 [doi]
- 'Unofficial' Presence of Higher Education Institutions in India on Social Media: Good or Bad?Rakhi Tripathi. 701-706 [doi]
- Development of an Integrated Connectedness Model to Evaluate the Effectiveness of Teaching and LearningSalah Al-Hamad, László E. Kollár, Taimoor Asim, Rakesh Mishra. 707-716 [doi]
- Consumers' Attitudes Towards Social Media BankingDola Majekodunmi, Lisa Harris. 717-727 [doi]