Table of Contents

• Affordances in Human-Chatbot Interaction: A Review of the LiteratureMorten Johan Mygland, Morten Schibbye, Ilias O. Pappas, Polyxeni Vassilakopoulou. 3-17 [doi]
• AI in the Workplace: Exploring Chatbot Use and Users' EmotionsLorentsa Gkinko, Amany Elbanna. 18-28 [doi]
• Chatbots at Work: A Taxonomy of the Use of Chatbots in the WorkplaceLorentsa Gkinko, Amany Elbanna. 29-39 [doi]
• A Process Model of Artificial Intelligence Implementation Leading to Proper Decision MakingMohammad I. Merhi. 40-46 [doi]
• AI: Opportunities and Challenges - The Optimal Exploitation of (Telecom) Corporate DataPolyxeni Palaiogeorgou, Christos A. Gizelis, Antonis M. Misargopoulos, Filippos Nikolopoulos-Gkamatsis, Michalis Kefalogiannis, Antonis M. Christonasis. 47-59 [doi]
• Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in GhanaMichael Nartey Agbeko, John Effah 0001, Richard Boateng. 60-70 [doi]
• Adopting Artificial Intelligence in the Saudi Arabian Public Sector: Preliminary FindingsAlbandari Alshahrani, Denis Dennehy, Matti Mäntymäki. 71-81 [doi]
• Achieving Digital-Driven Patient Agility in the Era of Big DataRogier van de Wetering. 82-93 [doi]
• Responsible Machine Learning Pilot Test Projects: A Medical Coding Case StudySamantha Champagnie, Janis L. Gogan. 94-106 [doi]
• Wise Data-Driven Decision-MakingMorteza Namvar, Ali Intezari. 109-119 [doi]
• Data-Driven Collaborative Human-AI Decision MakingGregoris Mentzas, Katerina Lepenioti, Alexandros Bousdekis, Dimitris Apostolou. 120-131 [doi]
• Always Trust the Advice of AI in Difficulties? Perceptions Around AI in Decision MakingAmit Kumar Kushwaha, Ruchika Pharswan, Arpan Kumar Kar. 132-143 [doi]
• Big Data Analytics Affordances for Social Innovation: A Theoretical FrameworkIlias O. Pappas, Devinder Thapa. 144-149 [doi]
• COVID-19 Discrepancies Rising from Population Density Political Polarization Exacerbates Policy GapMouwafac Sidaoui, Nicholas Abrams, Abhishruti Adhikari. 150-158 [doi]
• Ethics and AI Issues: Old Container with New Wine?Fred Niederman, Elizabeth White Baker. 161-172 [doi]
• Governing Artificial Intelligence and Algorithmic Decision Making: Human Rights and BeyondVasiliki Koniakou. 173-184 [doi]
• Analysing AI via Husserl and Kuhn How a Phenomenological Approach to Artificial Intelligence Imposes a Paradigm ShiftDaire Boyle. 185-197 [doi]
• The Ethical Implications of LawtechRónán Kennedy. 198-207 [doi]
• Deploying AI Governance Practices: A Revelatory Case StudyEmmanouil Papagiannidis, Ida Merete Enholm, Christian Dremel, Patrick Mikalef, John Krogstie. 208-219 [doi]
• Towards Ecosystems for Responsible AI - Expectations on Sociotechnical Systems, Agendas, and Networks in EU DocumentsMatti Minkkinen, Markus Philipp Zimmer, Matti Mäntymäki. 220-232 [doi]
• Ethics in AI - A Software Developmental and Philosophical PerspectiveTanay Chowdhury, John Oredo. 233-241 [doi]
• Stop Ordering Machine Learning Algorithms by Their Explainability! An Empirical Investigation of the Tradeoff Between Performance and ExplainabilityJonas Wanner, Lukas-Valentin Herm, Kai Heinrich, Christian Janiesch. 245-258 [doi]
• Gender Bias in AI: Implications for Managerial PracticesAyesha Nadeem, Olivera Marjanovic, Babak Abedin. 259-270 [doi]
• A Systematic Review of Fairness in Artificial Intelligence AlgorithmsKhensani Xivuri, Hossana Twinomurinzi. 271-284 [doi]
• Is Downloading This App Consistent with My Values? - Conceptualizing a Value-Centered Privacy AssistantSarah E. Carter. 285-291 [doi]
• Operationalization of a Glass Box Through Visualization: Applied to a Data Driven Profiling ApproachNiels Netten, Arjen Suijker, Mortaza S. Bargh, Sunil Choenni. 292-304 [doi]
• Artificial Intelligence and the Evolution of Managerial Skills: An Exploratory StudyLaurent Giraud, Ali Zaher, Selena Hernandez, Akram Al Ariss. 307-317 [doi]
• The Diffusion of Innovation Experience - Leveraging the Human Factor to Improve Technological Adoption Within an OrganisationGustav du Plessis, Hanlie Smuts. 318-329 [doi]
• Exploring the Link Between Digitalization and Sustainable Development: Research AgendasYashoda Karki, Devinder Thapa. 330-341 [doi]
• Research Trends, Theories and Concepts on the Utilization of Digital Platforms in Agriculture: A Scoping ReviewAbraham Kuuku Sam, Sara S. Saartjie Grobbelaar. 342-355 [doi]
• The Impact of Industry 4.0 on the Business Models of Small and Medium Enterprises: A Systematic Literature ReviewAbdul Qadir Soondka, Hanlie Smuts. 356-367 [doi]
• BIM as a Boundary Object in Construction Projects: A Knowledge-as-Practice PerspectiveJing Wang, Pamela Y. Abbott, Efpraxia D. Zamani. 371-382 [doi]
• Understanding How Enterprise Architecture Contributes to Organizational AlignmentHong Guo 0004, Jingyue Li, Shang Gao 0002, Darja Smite. 383-396 [doi]
• How EA-Driven Dynamic Capabilities Enable Agility: The Mediating Role of Digital Project BenefitsRogier van de Wetering. 397-410 [doi]
• ICT-Based Inter-organisational Knowledge Exchange: A Narrative Literature Review ApproachYuzhen Zhu, Efpraxia D. Zamani, Jorge Tiago Martins, Ana Cristina Vasconcelos. 411-422 [doi]
• Industry 4.0 and Organisations: Key Organisational CapabilitiesStefan Smuts, Alta van der Merwe, Hanlie Smuts. 423-438 [doi]
• How Does IOS-Enabled Business Intelligence Enhance Supply Chain Performance?Caleb Amankwaa Kumi, David Asamoah, Benjamin Agyei-Owusu. 441-453 [doi]
• A Review of AI in the Supply Chain Industry: Preliminary FindingsConn Smyth, Denis Dennehy, Samuel Fosso Wamba. 454-466 [doi]
• Dynamic Capability Theory as a Lens to Investigate Big Data Analytics and Supply Chain AgilityTrevor Cadden, Guangming Cao, Raymond Treacy, Ying Yang, George Onofrei. 467-480 [doi]
• The Effect of Data Driven Culture on Customer Development and Firm Performance: The Role of Supply Chain Information Sharing and Supply Chain Information QualityBenjamin Agyei-Owusu, Mawuli Kobla Amedofu, David Asamoah, Caleb Amankwaa Kumi. 481-492 [doi]
• The Use of Elaboration Likelihood Model in eWOM Research: Literature Review and Weight-AnalysisElvira Ismagilova, Yogesh K. Dwivedi, Nripendra P. Rana. 495-505 [doi]
• Explaining the Network of Factors that Influence the Timing of and Decision to Upgrade Enterprise SystemsCandice Petersen, Lisa F. Seymour. 506-518 [doi]
• An Overview of the Application of Sentiment Analysis in Quality Function DeploymentBlessed Sarema, Stephen Matope. 519-531 [doi]
• Cash is King, Isn't It? Payment Preferences and Switching Intentions of German CustomersMatthias Murawski, Serena Scomparin, Markus Bick. 532-544 [doi]
• Mining Segmentation Patterns Using e-Commerce Retail Data: An Experience ReportAnastasia Griva, Denis Dennehy. 545-551 [doi]
• Blockchain in a Business Model: Exploring Benefits and RisksDavit Marikyan, Savvas Papagiannidis, Omer Rana, Rajiv Ranjan. 555-566 [doi]
• Key Characteristics to Create Optimized Blockchain Consensus AlgorithmsJ. Leo, M. J. Hattingh. 567-579 [doi]
• A Systematic Literature Review of Blockchain Consensus ProtocolsSikho Luzipo, Aurona Gerber. 580-595 [doi]
• Blockchain's Impact on Consumer's Perspective in the Luxury Fashion Industry: A Position PaperJean Noonan, Patrick Doran. 596-606 [doi]
• Digital Transformation of Software Development: Implications for the Future of WorkSamuli Laato, Matti Mäntymäki, Teemu Birkstedt, A. K. M. Najmul Islam, Sami Hyrynsalmi. 609-621 [doi]
• Business Analytics Continuance in Software Development Projects - A Preliminary AnalysisMuhammad Ovais Ahmad, Iftikhar Ahmad 0004, Iqra Sadaf Khan. 622-628 [doi]
• Artificial Intelligence (AI) Capabilities, Trust and Open Source Software Team PerformanceBabu Veeresh Thummadi. 629-640 [doi]
• Modeling Malicious Behaviors and Fake News Dissemination on Social NetworksKento Yoshikawa, Masatsugu Ichino, Hiroshi Yoshiura. 643-655 [doi]
• Developing Machine Learning Model for Predicting Social Media Induced Fake NewsDavid Langley, Caoimhe Reidy, Mark Towey, Manisha, Denis Dennehy. 656-669 [doi]
• A Deep Multi-modal Neural Network for the Identification of Hate Speech from Social MediaGunjan Kumar, Jyoti Prakash Singh, Abhinav Kumar. 670-680 [doi]
• Influencer is the New Recommender: Insights for Enhancing Social Recommender SystemsRansome Epie Bawack, Emilie Bonhoure. 681-691 [doi]
• Impact of COVID-19 Pandemic on E-participation of Fans in Sports EventsVishal Mehra, Pooja Sarin, Prabhsimran Singh, Ravinder Singh Sawhney, Arpan Kumar Kar. 692-703 [doi]
• Investigating the Dynamics of Polarization in Online Discourse During COVID-19 PandemicSamrat Gupta, Gaurav Jain, Amit Anand Tiwari. 704-709 [doi]
• Ecosystem of Social Media Listening Practices for Crisis ManagementLucia Castro Herrera, Tim A. Majchrzak, Devinder Thapa. 710-722 [doi]
• #SDG13: Understanding Citizens Perspective Regarding Climate Change on TwitterPrabhsimran Singh, Surleen Kaur, Yogesh K. Dwivedi, Sandeep Sharma, Ravinder Singh Sawhney. 723-733 [doi]
• A Multi-level Analysis of Mistrust/Trust Formation in Algorithmic GradingStephen Jackson, Niki Panteli. 737-743 [doi]
• Computational Numeracy (CN) for Under-Prepared, Novice Programming StudentsCarla Coetzee, Machdel Matthee. 744-756 [doi]
• Using Data Analytics to Detect Possible Collusion in a Multiple Choice Quiz TestMichael Lang 0001. 757-762 [doi]
• Perceptions of Students for a Gamification Approach: Cities Skylines as a Pedagogical Tool in Urban Planning EducationTayyeb Ahmed Khan, Xin Zhao. 763-773 [doi]
• Social Exclusion in Gamified Information SystemsArthur E. van der Poll, Izak van Zyl, Jan H. Kroeze. 774-786 [doi]