Table of Contents

• Conjoint analysis experimental design for services involving multiple optionsEmmanuel Fragnière, Neda Javanmardi, Francesco Moresino. 1-6 [doi]
• Quality signaling through warranty & brand reputationKunpeng Li, Dilip Chhajed, Suman Mallik. 7-10 [doi]
• A QoS constrained dynamic priority scheduling algorithm for process engineLi Li, Qiming Tian, Ruixiong Tian, Liang Liu, Zhiguo Gao, Ying Chen. 11-16 [doi]
• Model-based dependency analysis in service delivery process managementFeng Liu, Qian Ma, Krishna Ratakonda, Hao Wang, Liang Liu, Ying Chen. 17-22 [doi]
• A new conceptual life cycle model for Result-Oriented Product-Service System developmentLujing Yang, Ke Xing, Sang-Heon Lee. 23-28 [doi]
• Optimal dynamic pricing for subscription-based information goods under certain environmentZiping Wang, Dong-Qing Yao, Samar K. Mukhopadhyay. 29-34 [doi]
• Price decisions for new product with and without subsidyQiaolun Gu, Jianhua Ji, Tiegang Gao. 35-39 [doi]
• Data mining techniques to improve no-show forecastingRong Zeng Cao, Wei Ding, Xiang Yang He, Hao Zhang. 40-45 [doi]
• Unambiguity verification and execution prioritization of rule setChunhua Tian, Feng Li, Jing Xiao, Tie Liu, Hao Zhang. 46-51 [doi]
• Bi-directional process model transformation and synchronization to enable process-centric enterprise system implementationQinhua Wang, Changrui Ren, Bing Shao, Jin Dong, Miao He. 52-57 [doi]
• A fuzzy model on how the management affects a worker's stateZhen Shen, Fei-Yue Wang 0001, Chang-Jian Cheng, Wei-Na Zhong. 58-63 [doi]
• Provide financial risk management as serviceTie Liu, Feng Li, Hao Zhang, Xiangyang He, Rongzeng Cao, Yongming Wei. 64-69 [doi]
• Financial supply chain managementMiao He, Changrui Ren, Bing Shao, Qinhua Wang, Jin Dong. 70-75 [doi]
• Using multi-source web data for epidemic surveillance: A case study of the 2009 Influenza A (H1N1) pandemic in BeijingYuan Luo, Daniel Zeng, Zhidong Cao, Xiaolong Zheng 0001, Youzhong Wang, Quanyi Wang, Huimin Zhao. 76-81 [doi]
• Queueing system with impatient customers: A reviewKangzhou Wang, Na Li 0007, Zhibin Jiang. 82-87 [doi]
• Greenolive: an open platform for wellness management ecosystemLiangzhao Zeng, Pei-yun Hsueh, Henry Chang, Christina Chung, Rick Huang. 88-93 [doi]
• Game analysis of financing allocation for a large complex projectXiaoyang Yu, Jing Zhou, Xiaoling Wu. 94-98 [doi]
• Citizen Relationship Management: The influence of justice perceptions and service recovery satisfaction on trust in government: An empirical investigation of Malaysian local authoritiesHazman Shah Abdullah, Norizan Sharif, Yap Bee Wah. 99-104 [doi]
• Integrated traffic control strategies based on information exchange in Taichung cityJiann-Sheng Wu, Rong-Chang Jou, Yuan-Chan Wu, Tze-Chiang Lou. 105-110 [doi]
• A bi-level subway transfer simulation model based on AUTSHan Zhang, Lefei Li. 111-117 [doi]
• Heuristic algorithms to solve 0 - 1 mixed integer LP formulations for traffic signal control problemsQing He, Wei-Hua Lin, Hongchao Liu, K. Larry Head. 118-124 [doi]
• Analysis of the growth of China's SME board listed company in 2008 after financial crisisYueming Zeng, Ye Jiang, Li Wan. 125-130 [doi]
• The loyalty-based service improvement: A case study of call center in Thai telecommunication companyWuttigrai Ngamsirijit. 131-135 [doi]
• Modularity of service design for IT companyZhenkun Zhou, Yong Lin, Shihua Ma, Feng Yue. 136-141 [doi]
• Research on the optimal inspection interval of water distribution network of BeijingGuangyu Zhu, Zhihong Zou. 142-144 [doi]
• An integrated simulation framework for water environment managementChun Hua Tian, Jing Xiao, Hao Wang, Yu Lu. 145-149 [doi]
• Customized transportation service design for railway express deliveryY. Wang, J. Zheng, J. Liu, W. Wang, X. Zhang. 150-154 [doi]
• Research on producer service innovation in home-textile industrial cluster based on cloud computing platformKejing Zhang, Biao Ma, Pingjun Dong, Bingyong Tang, Hong Cai. 155-160 [doi]
• Assessing the quality of the Indian Rail Services: Examining the applicability of Grönroos model for developing RailqualM. Devi Prasad, B. Raja Shekhar. 161-164 [doi]
• Multiple-floor facilities layout designHsiang-Hsi Huang, Ming-Der May, Hsiang-Ming Huang, Yu-Wei Huang. 165-170 [doi]
• Design and improvement of KPI system for materials management in power group enterpriseGang Xiong 0001, Tao Qin, Feiyue Wang 0001, Lei Hu, Qingsong Shi. 171-176 [doi]
• Two efficient constructive heuristics for scheduling trucks at crossdocking terminalsMojtaba Shakeri, Malcolm Yoke-Hean Low, Zhengping Li, Eng Wah Lee. 177-182 [doi]
• Approach to reduce costs in a warehouse with simultaneous increase of the system's flexibilityPhilipp Scholl, J. Deuse. 183-188 [doi]
• The effect of demand representation on locating facilities in a supply chain networkMi Gan, Wei-Hua Lin. 189-194 [doi]
• Multi item multi period capacitated lot sizing problem with backorders and setup considerations: strong and weak formulationsMayank Verma, R. R. K. Sharma. 195-199 [doi]
• Modular logistics service platformYong Lin, Jing Luo, Li Zhou. 200-204 [doi]
• Study on intelligent collaboration mode of supply chainHui Hu, Dawei Hu. 205-207 [doi]
• The optimal supplier's trade credit decisions in the EPQ modelXiaojian Zhang, Gengxin Dai, Houcai Shen, Xueling Jiang, Fang Ding. 208-213 [doi]
• Workcell-based Supply Chain ManagementLiang Xu, Gang Chen, Caina Wang. 214-218 [doi]
• An optimal ordering policy with partial permissibly delay under two-level paymentsXueling Jiang, Gengxin Dai, Xiaojian Zhang, Fang Ding. 219-223 [doi]
• Supply chain collaboration based on Web Services CompositionQi-wen Zhang, Qi Xu. 224-229 [doi]
• The optimal ordering policy with multiple periods under two-echelon trade creditFang Ding, Gengxin Dai, Xiaojian Zhang, Xueling Jiang. 230-235 [doi]
• Cooperation between enterprises: A research on emergency mechanisms under disruptionsXin Cheng, Ning Zhang. 236-240 [doi]
• Staging length, variation and utilization - How do they affect crossdocking performances?Jiana-Fu Wang. 241-245 [doi]
• A carbon capture and distribution network design problem for carbon emission reduction and utilizationXiaoqing Wang, Minmin Qiu, Hongwei Ding, Jin Dong, Wei Wang 0024. 246-251 [doi]
• Streamlining grain supply chains of India: Cloud computing and distributed hubbing for wholesale-retail logisticsH.-S. Jacob Tsao, Shrikant Parikh, Anindya S. Ghosh, Ritesh Pal, Madhura Ranalkar, Hanoz Tarapore, Shailaja Venkatsubramanyan. 252-257 [doi]
• Reverse logistics activities, the task environment, and performance: Taiwanese 3C retailersY. C. Huang, Y. C. Jim Wu, N. J. Chang, N. C. Boulanger. 258-263 [doi]
• Information exchange in global logistics chainsRan Li, Albert W. Veenstra, Ming Yu, Lei Zhao, Rob A. Zuidwijk. 264-269 [doi]
• Real-time Manufacturing Integration and Intelligence Solution applied in global process industryGang Xiong, Timo R. Nyberg, Feiyue Wang 0001. 270-275 [doi]
• The use of simulation for Global Supply Network rationalizationChangrui Ren, Wei Wang, Miao He, Bing Shao, Qinhua Wang, Jin Dong. 276-281 [doi]
• Solution-based deployment of complex application services on a CloudTrieu C. Chieu, Ajay Mohindra, Alexei A. Karve, Alla Segal. 282-287 [doi]
• High-efficiency model calibration engine based on parallel computingJing Xiao, Chunhua Tian, Hao Wang, Yu Lu, Zhiliang Zhu. 288-293 [doi]
• The work-knowledge cohesion: Integrating knowledge management with deliverable work for knowledge-intensive servicesSusanne Glissmann, Ying Tat Leung, Guang-Jie Ren, Jorge L. C. Sanz. 294-299 [doi]
• Time-of-Use pricing policies for offering Cloud Computing as a serviceDenis Sauré, Anshul Sheopuri, Huiming Qu, Hani Jamjoom, Assaf Zeevi. 300-305 [doi]
• Story extraction from the Web: A case study in security informaticsAnsheng Ge, Wenji Mao, Daniel Zeng. 306-310 [doi]
• Transportation management system for ubiquitous computingChun-Xia Qi, Yue-Jiang Sun, Jun-Mo Cheng. 311-314 [doi]
• A probabilistic framework for Automated Mechanism DesignEmmanuel M. Tadjouddine. 315-320 [doi]
• Travel Information Service system for public travel based on SOAChunyan Li. 321-324 [doi]
• How external factors influence stock market: A model based SVMYing Chen, Chao Wang, Xun Liang 0001. 325-329 [doi]
• Value added on integrated solution of RFID enhanced asset traceability systemBo Yang, Peini Liu. 330-335 [doi]
• Related Topic NetworkChao Chang, Daniel Zeng, Huimin Zhao 0003. 336-341 [doi]
• An Investigation of Parallel Management Information System technology based on Service-Oriented ArchitectureChang-Jian Cheng, Feng Cui, Fei-Yue Wang 0001. 342-345 [doi]
• Overbooking models with different risk preferences: A numerical studyDeng Gao, Wei Geng, Xiaobo Zhao. 346-350 [doi]
• The effects of varying emphasis on risk premiums on performance-based MRO contractsNiak Wu Koh, Roland Y. G. Lim, Elaine Wong 0002, Arnd Schirrmann. 351-356 [doi]
• Pricing and slot allocation for long-term customers of shipping transportation servicesFeng Li, Tie Liu, Rong Zeng Cao, Jun Xu. 357-362 [doi]
• Low price guarantee in inventory systems coordinated with pricing strategyYing Peng, Ming Dong, Guanghua Han. 363-368 [doi]
• A practitioner's tool for enterprise risk management capability assessmentRama Akkiraju, Nitin Nayak, Robert Torok, Jürg von Kaenel. 369-374 [doi]
• Modeling open source software bugs with complex networksCheng Nie, Daniel Zeng, Xiaolong Zheng, Fei-Yue Wang 0001, Huimin Zhao 0003. 375-379 [doi]
• A methodology for successful implementation of ERP in smaller companiesLaura Xiao Xia Xu, Feng-Yu Wang, Roland Y. G. Lim, Lua Eng Hock. 380-385 [doi]
• Process-oriented software outsourcing decision based on genetic algorithmYanbing Jiang, Lei Chen, Xin Zhou, Ying Liu 0045. 386-391 [doi]
• Predicting customer churn by integrating the effect of the customer contact networkXiaohang Zhang, Zhiyu Liu, Xuecheng Yang, Wenhua Shi, Qi Wang. 392-397 [doi]
• Employing cost-sensitive learning in cultural modelingPeng Su 0001, Wenji Mao, Daniel Zeng, Fei-Yue Wang 0001. 398-403 [doi]
• Management Information System for small and medium-sized forwarding companiesZoran Miodrag. 404-408 [doi]
• An experimental study of consumption behaviors in telecom social networksChao Zhu, Chen Wang, Jiayin Qi. 409-414 [doi]
• Research on transaction modes of China Coal Trading information platformLong-Zhen Yu, Zhong-Min Lei. 415-418 [doi]
• Customer satisfaction measurement model of e-government serviceYan Liu, Changfeng Zhou, Yingwu Chen. 419-423 [doi]
• Measuring distortions of trade patterns: An application to ChinaDe-liang Pang, Yu Hong. 424-429 [doi]
• Some single-machine scheduling problems with aging effectJiqiu Fan, Dehua Xu. 430-431 [doi]
• Research on loading method of multi-category low-scale materials based on the improved Analytic Hierarchy ProcessSanfa Cai, Zhizhi Zhang, Jianxin You. 432-435 [doi]
• Hybrid channels coordination with product differentiation in e-commerceJiapeng Liu, Lei Wang. 436-439 [doi]
• An integrated customer segmentation method for China's supermarketsXinxin Bai, Xi Xia, Haifeng Wang, Wenjun Yin, Jin Dong. 440-445 [doi]
• An evaluation framework to identify suitable MCDM techniques for B2B collaborationPuay Siew Tan, S. S. G. Lee, Angela Eck Soong Goh. 446-451 [doi]
• Tag-based smoothing for item recommendationJing Peng, Daniel Zeng. 452-456 [doi]
• Refinement of symmetrical Nash equilibrium for generalized second-price mechanism in sponsored search advertisingLinjing Li, Daniel Zeng. 457-462 [doi]
• Bilinear models for item recommendation based on tagsHe Liu, Daniel Zeng, Fen Xia, Huiqian Li. 463-466 [doi]
• E-commerce: Who is the international consumer of luxury goods? A cross study of e-consumer customization (an empirical approach)Alexandra Broillet, Magali Dubosson, S. Varone. 467-471 [doi]