| 627 | -- | 645 | Liye Ma, Baohong Sun, Sunder Kekre. The Squeaky Wheel Gets the Grease - An Empirical Analysis of Customer Voice and Firm Intervention on Twitter |
| 646 | -- | 668 | Yacheng Sun, Shibo Li, Baohong Sun. An Empirical Analysis of Consumer Purchase Decisions Under Bucket-Based Price Discrimination |
| 669 | -- | 688 | Alexander Bleier, Maik Eisenbeiss. Personalized Online Advertising Effectiveness: The Interplay of What, When, and Where |
| 689 | -- | 701 | Yan Dong, Kefeng Xu, Tony Haitao Cui, Yuliang Yao. Service Failure Recovery and Prevention: Managing Stockouts in Distribution Channels |
| 702 | -- | 721 | Guofang Huang, Ahmed Khwaja, K. Sudhir. Short-Run Needs and Long-Term Goals: A Dynamic Model of Thirst Management |
| 722 | -- | 738 | Jian Ni, Kannan Srinivasan. Matching in the Sourcing Market: A Structural Analysis of the Upstream Channel |
| 739 | -- | 754 | Chunhua Wu, Hai Che, Tat Y. Chan, Xianghua Lu. The Economic Value of Online Reviews |
| 755 | -- | 774 | Terrence August, Duy Dao, Hyoduk Shin. Optimal Timing of Sequential Distribution: The Impact of Congestion Externalities and Day-and-Date Strategies |