| 5 | -- | 0 | Diane Crawford. Editorial Pointers |
| 9 | -- | 10 | Robert Fox. News Track |
| 11 | -- | 14 | Diane Crawford. Forum |
| 15 | -- | 18 | Andrew Grosso. The economic espionage act: touring the minefields |
| 19 | -- | 22 | Phillip G. Armour. The case for a new business model |
| 24 | -- | 25 | Daniel Berleant. Does typography affect proposal assessment? |
| 26 | -- | 28 | Doug Riecken. Introduction: personalized views of personalization |
| 30 | -- | 34 | Nigel Wells, Jeff Wolfers. The business of personalization: finance with a personalized touch |
| 35 | -- | 39 | Udi Manber, Ash Patel, John Robison. The business of personalization: experience with personalization of Yahoo! |
| 41 | -- | 42 | Doug Riecken. The business of personalization: personalized communication networks |
| 44 | -- | 48 | Joseph Kramer, Sunil Noronha, John Vergo. The human element: a user-centered design approach to personalization |
| 49 | -- | 51 | John Karat, Clare-Marie Karat, Jacob P. Ukelson. The human element: affordances, motivation, and the design of user interfaces |
| 53 | -- | 57 | Edith Schonberg, Thomas Cofino, Robert Hoch, Mark Podlaseck, Susan L. Spraragen. The human element: measuring success |
| 58 | -- | 61 | Nicholas J. Belkin. The human element: helping people find what they don t know |
| 62 | -- | 65 | Linda Candy, Ernest A. Edmonds. The human element: creativity enhancement with emerging technologies |
| 66 | -- | 73 | Marvin Minsky. Deep issues: commonsense-based interfaces |
| 75 | -- | 79 | John McCarthy. Deep issues: phenomenal data mining |
| 80 | -- | 83 | Edwin P. D. Pednault. Deep issues: representation is everything |
| 84 | -- | 88 | Eugene Volokh. Deep issues: personalization and privacy |
| 89 | -- | 91 | Doug Riecken. Deep issues: personal end-user tools |
| 92 | -- | 95 | David Canfield Smith. Deep issues: building personal tools by programming |
| 96 | -- | 101 | Paul P. Maglio, Rob Barrett. Enabling technologies: intermediaries personalize information streams |
| 102 | -- | 106 | Haym Hirsh, Chumki Basu, Brian D. Davison. Enabling technologies: learning to personalize |
| 107 | -- | 111 | Barry Smyth, Paul Cotter. Enabling technologies: a personalized television listings service |
| 112 | -- | 115 | Paul B. Kantor, Endre Boros, Benjamin Melamed, Vladimir Menkov, Bracha Shapira, David J. Neu. Enabling technologies: capturing human intelligence in the Net |
| 116 | -- | 120 | Wlodek Zadrozny, Malgorzata Budzikowska, Joyce Yue Chai, Nanda Kambhatla, Sylvie Levesque, Nicolas Nicolov. Enabling technologies: natural language dialogue for personalized interaction |
| 122 | -- | 125 | Maurice D. Mulvenna, Sarabjot S. Anand, Alex G. Büchner. Personalization on the Net using Web mining: introduction |
| 127 | -- | 134 | Myra Spiliopoulou. Web usage mining for Web site evaluation |
| 136 | -- | 141 | Ibrahim Cingil, Asuman Dogac, Ayca Azgin. A broader approach to personalization |
| 142 | -- | 151 | Bamshad Mobasher, Robert Cooley, Jaideep Srivastava. Automatic personalization based on Web usage mining |
| 152 | -- | 158 | Mike Perkowitz, Oren Etzioni. Adaptive Web sites |
| 168 | -- | 0 | Barbara Simons. Shrink-wrapping our rights |