Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Anouck Braggaar, Jasmin Verhagen, Gabriƫlla Martijn, Christine Liebrecht. Conversational Repair Strategies to Cope with Errors and Breakdowns in Customer Service Chatbot Conversations. In CONVERSATIONS. pages 23-41, 2023. [doi]
Possibly Related PublicationsThe following publications are possibly variants of this publication: A Framework and Content Analysis of Social Cues in the Introductions of Customer Service ChatbotsCharlotte van Hooijdonk, Gabriƫlla Martijn, Christine Liebrecht. conversations 2023: 118-133 [doi] Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human VoiceChristine Liebrecht, Charlotte van Hooijdonk. conversations 2020: 51-64 [doi] Conversational Agent Voting Advice Applications: A Comparison Between a Structured, Semi-structured, and Non-structured Chatbot Design for Communicating with Voters About Political IssuesNaomi Kamoen, Tessa McCartan, Christine Liebrecht. conversations 2022: 160-175 [doi]
The following publications are possibly variants of this publication: