The following publications are possibly variants of this publication:
- Examining Factors Affecting Adoption Of Online Public Grievance Redressal System: A Case Of IndiaNripendra P. Rana, Michael Williams, Yogesh Kumar Dwivedi. ukais 2013: 31 [doi]
- Examining the Factors Affecting Intention to Use of, and User Satisfaction with Online Public Grievance Redressal System (OPGRS) in IndiaNripendra P. Rana, Yogesh Kumar Dwivedi, Michael D. Williams. ifip8-6 2013: 240-260 [doi]
- Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success ModelNripendra P. Rana, Yogesh Kumar Dwivedi, Michael D. Williams, Banita Lal. ism, 32(1):39-59, 2015. [doi]
- Understanding consumer adoption of mobile payment in India: Extending Meta-UTAUT model with personal innovativeness, anxiety, trust, and grievance redressalPushp P. Patil, Kuttimani Tamilmani, Nripendra P. Rana, Vishnupriya Raghavan. ijinfoman, 54:102144, 2020. [doi]