Table of Contents

• Automated podcasting solution expands the boundaries of the classroomDavid Aldrich, Bradley Bell, Tim Batzel. 1-4 [doi]
• Just fix it: IT support for studentsKevin J. Bailey. 12-15 [doi]
• A recharge model for end user computing support: yes! people pay us to fix their computersMichelle Bautista, Bryan Lee. 16-21 [doi]
• What trainers can learn from consultingAlan Bilansky. 22-23 [doi]
• Beyond simple e-mail: upgrading an entire campus to enterprise e-mail and calendaring with groupwiseBetsy Black, E. Axel Larsson. 24-27 [doi]
• Reactive to proactive support: a corn danceMichael Blanco, Kay White. 28-31 [doi]
• How d they do that: modified instructional systemGeorge Bradford, Horace Brown. 32-36 [doi]
• Facilitating innovative faculty projects: an information technology perspectivePaul Brown, Kenneth Janz. 37-42 [doi]
• Expanding technology accessTammy Browning, Kristina A. Cunningham. 43-45 [doi]
• Duck, duck, goose -- no need to run from quality controlJaniele Buckner, Nathan Carpenter, Kate Ower. 46-49 [doi]
• Adding fun and games to training programsMichael Curtin, Nathan Carpenter, Chris Ritzo. 50-54 [doi]
• Network based storage: getting students to actually use itAllan Chen. 55-59 [doi]
• Retake control of your classroom technologyMichael D. Ciocco, Neil Toporski, Kenur Talsania. 60-64 [doi]
• Putting out the fire before it starts: proactive technology supportKeelan Cleary, Melissa Rycroft. 65-69 [doi]
• Architecting change from the inside outAlison Cruess. 70-73 [doi]
• Outside the boundaries of printing: not just your 8.5 x 11 standard sheet anymoreKristina A. Cunningham, Tammy Browning. 74-76 [doi]
• Centralized content in a decentralized IT environment: plone and content management at Texas A&M UniversityGreg Deitz. 77-80 [doi]
• Leveraging our campus IT in the wake of the stormScott Delaney, Stacey Morales. 81-85 [doi]
• Software managementCindy Dooling, Jeff White, Cathy Lee. 89-93 [doi]
• Against all odds: a successful exchange migrationTheresa Duhart, Heidi C. Wasem. 94-101 [doi]
• Moving beyond the boundaries: student, staff and faculty technology educationMichelle Eccles. 102-104 [doi]
• Because we have better things to do: automating common support tasksKeith B. Erekson, Stephen G. Lewis. 105-110 [doi]
• The easy way to move windows profiles and dataTodd Fogle, Keelan Cleary. 111-113 [doi]
• Opening the lines of communications with open source softwareLaurie Fox, Shawn Plummer. 114-117 [doi]
• Implementation and experience with the terminal registration system with web interfaceNaomi Fujimura, Zen-ichi Hirayama, Tatsuya Oka, Masato Komori. 118-122 [doi]
• Collecting students degree of comprehension with mobile phonesNaomi Fujimura, Masahiro Doi. 123-127 [doi]
• IU-EVAL: an electronic course evaluation systemHossein Hakimzadeh, Lynn Williams. 131-134 [doi]
• IT in the ETD puzzle: making the pieces fitGreg Hanek, Anita Schwartz, Kathy Fletcher. 135-140 [doi]
• SafetyNET -- designing and implementing a technology support program for studentsJoshua Hartranft, Veronica Longenecker. 141-142 [doi]
• Higher ed 101 - teaching techies higher ed cultureLeslie Hitch, Beth-Anne Sullivan. 143-148 [doi]
• Compared to operation overlord, deploying and supporting laptops should be easyJoseph Hughes. 153-156 [doi]
• Applying constructivist principles to reinvigorate faculty trainingPaul Hyde, Suzanne Nanis. 157-160 [doi]
• Creating a positive first impression of information technology support at the start of schoolKenneth Janz, Emily Gruenert. 161-166 [doi]
• Providing support to the expanding universityLouis Kelly, Sandra Johnson. 167-172 [doi]
• Using an automatic marking system for programming coursesHidekatsu Koike, Kiyoshi Akama, Hiko Morita, Katsunori Miura. 173-178 [doi]
• Enhancing campus IT services and student employee development through student technology servicesSheree Kornkven, Jared Hall. 179-184 [doi]
• Finding a balance: centralized IT support for decentralized units and the liaison program at Tulane UniversityAdam Krob. 185-187 [doi]
• Working collaboratively in the big ten and beyondLynnell Lacy, Laurie A. Sutch. 188-190 [doi]
• BITS based imaging processTim Leamy, Rob Smith, Allan Chen. 191-195 [doi]
• Purdue's system-wide deployment of a classroom response systemSteven M. Lichti. 196-200 [doi]
• Better results in mathematics lessons with a virtual personal teacherSerge Linckels, Carole Dording, Christoph Meinel. 201-209 [doi]
• Dressing up, dressing down: where is your career headed?Teresa W. Lockard, Jennifer S. Whiting. 210 [doi]
• Me and my shadowKathy Lyons, Martin Wolske. 211-213 [doi]
• Evaluating student employee performanceHelen Malin. 214-218 [doi]
• Using coLinux to provide a linux environment on windows PC in public computer labsHideo Masuda, Michio Nakanishi, Akinori Saitoh, Seigo Yasutome. 221-224 [doi]
• An experience of monitoring university network security using a commercial service and DIY monitoringMasato Masuya, Takashi Yamanoue, Shinichiro Kubota. 225-230 [doi]
• Research data storage available to researchers throughout the U.S. via the TeraGridD. Scott McCaulay, Matt R. Link. 231-234 [doi]
• Balancing act: community and local requirements in an open source development processOwen G. McGrath. 240-244 [doi]
• Exploring the training wildernessJeni McIntosh-Elkins, Karen McRitchie. 245-250 [doi]
• Student leadership teams: does the benefit outweigh their egos?Karen McRitchie. 251-256 [doi]
• Creating synergy to make I.T. happenStacey Morales, Toni Sparks. 263-266 [doi]
• Expanding communication mechanisms: they re not just e-mailing anymoreCynthia A. Murnan. 267-272 [doi]
• Specialized computer labs: care and feedingTrevor Murphy, Sharron Macklin. 273-280 [doi]
• Using video podcasts to enhance consultingRon Nichols, Larry Larraga. 287-290 [doi]
• The matrix and beyond: expanding proactive resources for customersMo Nishiyama, Leslie J. McNeil, Holly E. Wyatt. 291-294 [doi]
• Using remote installation services for windows to streamline installations in the UTPB computer science research labCherry Keahey Owen, Dustin Piper. 301-308 [doi]
• The UTPB computer science research lab: running on student powerCherry Keahey Owen, Doug Hale, Ilhyun Lee, Haesun K. Lee. 309-316 [doi]
• Enhancing training & documentation by eliminating artificial boundariesRita Pavolka. 317-320 [doi]
• ePortfolio: expanding the educational vision (our educational saga)Elizabeth Rugg, Wendy Pearle. 321-326 [doi]
• Tapping an unlimited resource: the young, talented and creative minds of student workersTeresa K. Pearson. 327-330 [doi]
• Residential installations for network access on Rollins College campusSean P. Phalen. 331-332 [doi]
• Notebook universities do not have to be expensiveJon Rickman, Merlin Miller, Tabatha Verbick, Kim Todd. 333-338 [doi]
• Cultivating an awesome IT staffMark R. Ritschard. 339-342 [doi]
• Thin clients: the key to our successMark R. Ritschard. 343-346 [doi]
• No one needs it, (until they need it) implementing a new desktop backup solutionMelissa E. Rycroft. 347-352 [doi]
• Increasing resources in times of budgetary constraintsJohn V. Samuel, Kevin J. Wilhite. 353-355 [doi]
• WinSun : deploying the Windows desktop on a Sun RayCarol Jarom, Anita Schwartz. 365-367 [doi]
• Hiring, training and tetaining: managing student employee turnoverSian Shumway, Jon Crumpler, Christopher Washington, Vivian Chang. 368-373 [doi]
• Assessing and conquering burnoutJerry K. Smith, Almond D. Dillard. 374-377 [doi]
• We got the message: creating an instant messenger service pointJason Snyder, Meredith Field. 378-380 [doi]
• Taming the help deskGeoffrey Sperl. 381-386 [doi]
• Online student enrollment systemPatrick H. H. Then. 393-396 [doi]
• Student computing purchase programsSteven J. Timmins. 397-402 [doi]
• Communicating using the desktop backgroundSteven J. Timmins. 403-404 [doi]
• Extreme makeover: lab editionPat Washburn. 405-408 [doi]
• Moving IT beyond ITJennifer S. Whiting. 409-412 [doi]
• Podcasting made simpleTerris B. Wolff. 413-418 [doi]
• Lessons learned from the library: building partnerships between campus and departmental IT supportMartin Wolske, Beth Larkee, Kathy Lyons, Kelly Bridgewater. 419-423 [doi]
• Needs assessment for campus-wide network services at Brigham Young University Hawaii using IEEE 802.16 wireless network infrastructureGary K. W. Wong, Leslie D. Fife. 424-430 [doi]
• Oh, my aching laptop: expanding the boundaries of campus computing ergonomicsPatricia Wyatt, Kim Todd, Tabatha Verbick. 431-439 [doi]