Knut Kvale - researchr alias

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Viewing Publication 1 - 17 from 17

2023

A character-based analysis of impacts of dialects on end-to-end Norwegian ASRPhoebe Parsons, Knut Kvale, Torbjørn Svendsen, Giampiero Salvi. nodalida 2023: 467-476 [doi]

2021

How Can a Service Provider Utilize Process Mining on Customer Journeys to Gain Actionable Insights for Service Delivery Improvements?Mathias Hansson, Kristin Angel, Felix Mannhardt, Knut Kvale. BPM 2022: 15-26 [doi]

2020

Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satisfaction Surveys?Knut Kvale, Eleonora Freddi, Stig Hodnebrog, Olav Alexander Sell, Asbjørn Følstad. conversations 2021: 205-218 [doi]

2019

Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot DialoguesKnut Kvale, Olav Alexander Sell, Stig Hodnebrog, Asbjørn Følstad. conversations 2020: 187-200 [doi]

2016

Design Feedback From Users Through an Online Social Platform: Benefits and LimitationsAsbjørn Følstad, Ida Maria Haugstveit, Knut Kvale, Amela Karahasanovic. iwc, 28(4):421-436, 2016. [doi]

2014

Customer support as a source of usability insight: why users call support after visiting self-service websitesAsbjørn Følstad, Knut Kvale, Ida Maria Haugstveit. nordichi 2014: 167-170 [doi]

2008

How do the elderly talk to a natural language call routing system?Knut Kvale, Ragnhild Halvorsrud. interspeech 2008: 530-533 [doi]

2006

KUNSTI - Knowledge Generation for Norwegian Language TechnologyBente Maegaard, Jens Erik Fenstad, Lars Ahrenberg, Knut Kvale, Katarina Mühlenbock, Bernt-Erik Heid. lrec 2006: 757-760 [doi]

2005

A speech centric mobile multimodal service useful for dyslectics and aphasicsKnut Kvale, Narada D. Warakagoda. interspeech 2005: 461-464 [doi]

1998

Dialect maps and dialect research; useful tools for automatic speech recognition?Arne Kjell Foldvik, Knut Kvale. interspeech 1998: [doi]

1997

four-and-twenty, twenty-four . what s in a number?Knut Kvale, Arne Kjell Foldvik. interspeech 1997: 729-732 [doi]

Improved automatic recognition of Norwegian natural numbers by incorporating phonetic knowledgeKnut Kvale, Ingunn Amdal. icassp 1997: 1763-1766 [doi]

1996

Norwegian numerals: a challenge to automatic speech recognitionKnut Kvale. interspeech 1996: 2028-2031 [doi]

1995

EUROM - a spoken language resource for the EU - the SAM projectsDominic S. F. Chan, Adrian Fourcin, Dafydd Gibbon, Björn Granström, Mark Huckvale, George Kokkinakis, Knut Kvale, Lori Lamel, Børge Lindberg, Asunción Moreno, Jiannis Mouropoulos, Francesco Senia, Isabel Trancoso, Corin t Veld, Jerome Zeiliger. interspeech 1995: 867-870 [doi]

1994

On the connection between manual segmentation conventions and errors made by automatic segmentationKnut Kvale. interspeech 1994: 1667-1670 [doi]

1992

The multifarious r-soundKnut Kvale, Arne Kjell Foldvik. interspeech 1992: 1259-1262 [doi]

1990

Automatic alignment of phonemic labels with continuous speechTorbjørn Svendsen, Knut Kvale. interspeech 1990: 997-1000 [doi]

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